How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Seniors Reviews | Customer Service Reviews for https://www.feefo.com/reviews/british-seniors | Feefo

Displaying all 23,157 reviews

Trusted Customer

Feefo Verified

5 days ago

Josh read the statement to me. If I had read it myself I don't think I would have understood it well. He was so helpful with my my questions. So Patient and well spoken. So nice taking to him.

Emily

British Seniors

5 days ago

Hi there! Thank you so much for this lovely review! We're really pleased to hear that Josh was able to make everything so clear and that you felt so comfortable throughout. It's wonderful to know his patience and care made such a difference. We truly appreciate your kind words and thank you for choosing British Seniors!

Trusted Customer

Feefo Verified

5 days ago

Great provider

Very helpful advisor who led me through the whole process with clear explanations

Emily

British Seniors

5 days ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Kent

Feefo Verified

GBR

5 days ago

What Kent said about British Seniors:

Informative, professional and friendly. Everything was explained to me in layman’s terms, so that I fully understood.

Emily

British Seniors

5 days ago

Hi Kent! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Trusted Customer

Feefo Verified

5 days ago

Very professional and very helpful

Emily

British Seniors

5 days ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Barbara

Feefo Verified

GBR

5 days ago

What Barbara said about British Seniors:

Excellent service! 😊

I spoke to Nathan who took time explaining everything to me about the policy etc in a way I could understand easily. He was very knowledgeable and thorough at the same time as being kind and...

Emily

British Seniors

5 days ago

Hi Barbara! Thank you so much for this lovely review! We're really pleased to hear that Nathan took the time to explain everything so clearly and that you felt so well looked after. It's wonderful to know you felt the kindness and care he put into the conversation. We truly appreciate your kind words and thank you for choosing British Seniors! 😊

Trusted Customer

Feefo Verified

5 days ago

Over the phine

Easy to do

Emily

British Seniors

5 days ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Trusted Customer

Feefo Verified

5 days ago

Good communication from the staff and listening to the my questions, the explanation was clear to understand.

Emily

British Seniors

5 days ago

Hi there! Thank you so much for your 4-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

John

Feefo Verified

GBR

5 days ago

What John said about British Seniors:

Brilliant

Very professional and helpful

Emily

British Seniors

5 days ago

Hi John! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Trusted Customer

Feefo Verified

5 days ago

Comfortable and relaxed

Explained everything clearly, easy to talk too

Emily

British Seniors

5 days ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Trusted Customer

Feefo Verified

6 days ago

Great company and Advisors

Service was brilliant. Everything explained fully, followed up by an email explaining everything in black and white. Representatives are very kind and helpful Painless procedure and peace of mind at...

Emily

British Seniors

6 days ago

Hi there! Thank you so much for this brilliant review! We're really pleased to hear that everything was explained so clearly and that the whole process felt painless. It's great to know you felt well supported every step of the way. We truly appreciate your recommendation and thank you for choosing British Seniors!

Trusted Customer

5 days ago

You are welcome.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo