British Seniors Reviews

Hi, at British Seniors we pride ourselves on the prompt and efficient service we provide to our customers, and it seems like you might be unhappy with our service and it would be good to understand that in more detail so we can help. If you would like to discuss any concerns you have, please contact us on 0800 542 7618 or email service@britishseniors.co.uk.

Hi and thank you for your feedback. We are sorry to hear that you were unable to get through to our customer care team previously. This is because we have received a higher volume of enquiries both via phones and emails than usual and this has been passed on as feedback. I can see that our customer care team are already looking after your query and are due to make contact with you again at your requested time. In the meantime, if you have any queries, please don't hesitate contact our customer service team on 0800 542 7618 or email service@britishseniors.co.uk.

Hi , we are sorry to hear you have not received the paperwork you requested; you should expect to receive a letter within 5 days from your request. We do rely on the postal service so there can sometimes be a delay - if your request was made more than 5 days ago, please contact our customer service team on 0800 542 7618 or email service@britishseniors.co.uk and we will get the paperwork resent to you and also discuss your premiums.