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British Seniors Reviews | Customer Service Reviews for https://www.feefo.com/reviews/british-seniors | Feefo

Displaying all 23,157 reviews

Trusted Customer

Feefo Verified

6 hours ago

I spoke to a lovely man who told me about life insurance he also helped me by explaining what happens he made me feel so confident knowing I have all what for my family n myself and the good...

Emily

British Seniors

25 minutes ago

Hi there! Thank you so much for this heartfelt review! We're really pleased to hear that our team was able to put your mind at ease and make sure you and your family are well taken care of. That's exactly what we're here for. We truly appreciate your kind words and thank you for choosing British Seniors!

Trusted Customer

Feefo Verified

10 hours ago

Very satisfied

It was quick easy and well explained.. my age was not an issue. The operative was very kind and knowledgeable. I do not come from Barbados but can't delete it I am british.

Emily

British Seniors

25 minutes ago

Hi there! Thank you so much for this lovely review! We're really pleased to hear that the process was so quick and easy and that our team made you feel so comfortable throughout. It's great to know everything was explained so clearly. We truly appreciate your support and thank you for choosing British Seniors!

Trusted Customer

Feefo Verified

11 hours ago

It's good service

Emily

British Seniors

24 minutes ago

Hi there! Thank you for taking the time to leave a review and we're really pleased to hear you found our service good! It looks like you may have accidentally left us a 1-star rating though. If that was a mistake, please do feel free to update it. We truly appreciate your support and thank you for choosing British Seniors!

Kim

Feefo Verified

GBR

12 hours ago

What Kim said about British Seniors:

Highly recommend

Very easy to talk too exsteamly helpful and explained everything I needed to no

Emily

British Seniors

26 minutes ago

Hi Kim! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Trusted Customer

Feefo Verified

3 days ago

Awesome

It was amazing!! The agent Henry or so was so patient and explained everything in detail to me Super professional!! And very warm too

Emily

British Seniors

1 day ago

Hi there! Thank you so much for this amazing review! We're really pleased to hear that Henry was so patient and thorough in explaining everything to you. It's great to know you felt that warmth and professionalism throughout. We truly appreciate your kind words and thank you for choosing British Seniors!

Trusted Customer

17 hours ago

Thanks and no further response

Trusted Customer

Feefo Verified

19 hours ago

Very good

Emily

British Seniors

26 minutes ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Trusted Customer

Feefo Verified

1 day ago

Lack of promise

The service was acceptable but the fact I was disqualified from the gift card because I have an older policy was not right.

Emily

British Seniors

1 day ago

Hi there. Thank you for taking the time to share your feedback. We're sorry to hear that you were unable to qualify for the gift card and we completely understand your frustration. Eligibility criteria can sometimes feel restrictive and we're sorry for any disappointment caused. We'd love to help clarify further so please don't hesitate to give us a call and we'll do our best to assist. Thank you for your continued loyalty to British Seniors!

Trusted Customer

1 day ago

I have several policies with different insurance companies. I have 2 or more policies with them a d on each occasion have received the gift card. I have no issues with the content of the policy but I do feel that even though you advertise a gift card value to honour the promise does let the company down. I am considering exercising my cooling off period.

David McD

Feefo Verified

GBR

3 days ago

What David McD said about British Seniors:

Simple Straightforward Effective

Easy to set up no hard sell, simple and effective solution to an issue we had , plan put in place , straight. Forward no HARD SELL SET UP AN POLICIES IN PLACE , awaiting paperwork through the post

Emily

British Seniors

1 day ago

Hi David! Thank you so much for this great review! We're really pleased to hear that everything was so straightforward and that you felt no pressure throughout. It's great to know we were able to find the right solution for you. Your paperwork will be with you soon and thank you for choosing British Seniors!

David McD

1 day ago

Thank you for the update😊😊😊

Trusted Customer

Feefo Verified

1 day ago

Excellent service

Emily

British Seniors

1 day ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Maureen

Feefo Verified

GBR

1 day ago

What Maureen said about British Seniors:

No pressure you decide

They very good at giving information and they don't put pressure on you It is very flexible they give you time to decide

Emily

British Seniors

1 day ago

Hi Maureen! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

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