How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Seniors Reviews | Customer Service Reviews for https://www.feefo.com/reviews/british-seniors | Feefo

Displaying all 23,157 reviews

Robin Wright

Feefo Verified

GBR

1 day ago

What Robin Wright said about British Seniors:

After I have gone

It's so easy to sign up with and so many benefits I'm happy that i will be leaving something for my relatives and friends after I have gone i would highly recommend this company

Emily

British Seniors

1 day ago

Hi Robin! Thank you so much for this wonderful review! We're really pleased to hear that the sign up process was so straightforward and that you feel good about the cover you have in place. It's great to know you have that peace of mind. We truly appreciate your recommendation and thank you for choosing British Seniors!

Trusted Customer

Feefo Verified

1 day ago

The gentle man i spoke to was very polite

Emily

British Seniors

1 day ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Christine

Feefo Verified

GBR

1 day ago

What Christine said about British Seniors:

First Rate Service

I've only had one phone call. I was happy with the polite man I spoke to. It makes all the difference. Civility costs nothing and he impressed me. He went through all the bits I needed to know and we...

Emily

British Seniors

1 day ago

Hi Christine! Thank you so much for this lovely review! We're really pleased to hear that our team was able to make such a positive impression and help you find the right policy without any pressure. It's great to know you felt so well looked after. We truly appreciate your kind words and thank you for choosing British Seniors!

Susan

Feefo Verified

1 day ago

What Susan said about British Seniors:

Customer service guy Ben

Customer service guy Ben was fab explained everything in detail it was so easy too understand not complicated at all he was friendly easy too talk to so I'd just like to say a big thank you to Ben

Emily

British Seniors

1 day ago

Hi Susan! Thank you so much for this fab review! We're really pleased to hear that Ben made everything so easy to understand and that you felt so comfortable throughout. It's great to know the whole experience was so straightforward. Thank you for choosing British Seniors!

Steve

Feefo Verified

1 day ago

What Steve said about British Seniors:

good services

Emily

British Seniors

1 day ago

Hi Steve! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Anthony

Feefo Verified

1 day ago

What Anthony said about British Seniors:

Good service lady was lovely

Emily

British Seniors

1 day ago

Hi Anthony! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Trusted Customer

Feefo Verified

1 day ago

Excellent

Good service ,ki d and considerate

Emily

British Seniors

1 day ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Stephen

Feefo Verified

GBR

1 day ago

What Stephen said about British Seniors:

Great service

Quick, efficient, everything fully explained by Callum. Good level of cover for premium chosen.

Emily

British Seniors

1 day ago

Hi Stephen! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Trusted Customer

Feefo Verified

1 day ago

Helpful & informative.

Tom was the British senior colleague who talked me through the whole I suppose you say sales pitch. He was very informative, polite & helpful. I can't think of anything else to say.

Emily

British Seniors

1 day ago

Hi there! Thank you so much for this lovely review! We're really pleased to hear that Tom was so informative and helpful in walking you through everything. It's great to know you felt well taken care of. We truly appreciate your support and thank you for choosing British Seniors!

Trusted Customer

Feefo Verified

1 day ago

Ann harvey

Fantastic well thought out

Emily

British Seniors

1 day ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo