How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Airways Holidays Reviews

https://www.britishairways.com/content/holidays

Rated

Excellent

Taking your holiday seriously.

92%

recommends

Service

4.2

46,768

35,803

12,158

2,993

2,132

99,854

ratings over the past year

Displaying all 652,885 reviews

Jody

9 years ago

Date of purchase: 06/03/2016

Overall Satisfied

Recommends

See full customer review

John

Kirkcaldy

9 years ago

Date of purchase: 05/03/2016

Overall Satisfied

Recommends

Satisfied with service

What John said about British Airways Holidays:

Booking online was easy and worked out cheaper than booking through a travel agent

See full customer review

Robert

Margate

9 years ago

Date of purchase: 11/03/2016

Overall Satisfied

Recommends

What Robert said about British Airways Holidays:

Flight on time both ways food and drink good value for money

See full customer review

John

upminster

9 years ago

Date of purchase: 06/03/2016

Overall Satisfied

Recommends

What John said about British Airways Holidays:

good choice of hotels and good price

See full customer review

Susan

9 years ago

Date of purchase: 29/02/2016

Overall Satisfied

Recommends

See full customer review

Vincent

Cardiff

9 years ago

Date of purchase: 05/03/2016

Overall Satisfied

Recommends

See full customer review

Jock

Perth

9 years ago

Date of purchase: 05/03/2016

Overall Satisfied

Recommends

Satisfied with service

What Jock said about British Airways Holidays:

Hotel location first class. Hotel beautiful but a little tired. Needs a lick of paint.…

Hotel location first class. Hotel beautiful but a little tired. Needs a lick of paint. Food good but not great. Bar service terrible!!! Other staff friendly and helpful.

See full customer review

Debbie

Hastings england

9 years ago

Date of purchase: 08/03/2016

Overall Satisfied

Recommends

What Debbie said about British Airways Holidays:

Excellent communication. Good value for money. Good flight. Only downside is flight out of gatwick…

Excellent communication. Good value for money. Good flight. Only downside is flight out of gatwick ran out of gin and tonic very early into the flight.

See full customer review

Charlene

Boston

9 years ago

Date of purchase: 04/03/2016

Overall Satisfied

Recommends

What Charlene said about British Airways Holidays:

I use British airways quite alot and do like the way they work. I thought on…

I use British airways quite alot and do like the way they work. I thought on the flight out they were abit dos organised than the usual high standard I'm use to. When serving food/drink it didn't...

Read all

See full customer review

Alan

9 years ago

Date of purchase: 29/02/2016

Overall Satisfied

Recommends

What Alan said about British Airways Holidays:

Easy

See full customer review

Not received a review invite?

About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.

Read all

-0344 493 0787

Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom