How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Airways Holidays Reviews

https://www.britishairways.com/content/holidays

Rated

Excellent

Taking your holiday seriously.

92%

recommends

Service

4.2

/5

5

4

3

2

1

44,936

35,401

12,299

3,213

2,332

98,181

ratings over the past year

Displaying all 636,896 reviews

JU

Julie

Leeds

9 years ago

Date of purchase: 14/08/2015

Overall Satisfied

Recommends

Satisfied with service

What Julie said about British Airways Holidays:

Happy with the flights (though lasts year's A380 was much nicer). Cabin crew helpful &…

Happy with the flights (though lasts year's A380 was much nicer). Cabin crew helpful & very professional. Another good holiday with BA.

0

See full customer review

FR

Francisco

London

9 years ago

Date of purchase: 13/08/2015

Overall Satisfied

Recommends

0

See full customer review

DE

Dean

Coalville, Leicestershire

9 years ago

Date of purchase: 13/08/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

FL

Florence

peebles

9 years ago

Date of purchase: 26/07/2015

Overall Satisfied

Recommends

What Florence said about British Airways Holidays:

it was very easy & reliable

0

See full customer review

AN

Andrew

Camberley

9 years ago

Date of purchase: 13/08/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

SA

Sarah

Peaslake

9 years ago

Date of purchase: 07/08/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

EM

EMMA

London

9 years ago

Date of purchase: 13/08/2015

Overall Dissatisfied

Does not recommend

0

See full customer review

AN

Ann

Liverpool

9 years ago

Date of purchase: 01/08/2015

Overall Satisfied

Recommends

What Ann said about British Airways Holidays:

Very easy to book online and everything emailed straight away.

0

See full customer review

ST

Steven

Banstead

9 years ago

Date of purchase: 13/08/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

AL

Alan

Fareham hampshire

9 years ago

Date of purchase: 13/08/2015

Overall Satisfied

Recommends

Satisfied with service

What Alan said about British Airways Holidays:

Everything was organised and went to plan. Only down side was a 2 hour delay…

Everything was organised and went to plan. Only down side was a 2 hour delay on the outward flight

0

See full customer review

Not received a review invite?

About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.

Read all

-0344 493 0787

Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom