Merchant Logo

British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,860

35,363

12,317

3,206

2,327

98,073

ratings over the past year

Displaying all 635,783 reviews
HE
Helen
Cheltenham
9 years ago
Date of purchase: 24/07/2015
Overall Satisfied

Recommends

Satisfied with service

What Helen said about British Airways Holidays:
Feel BA offered the complete package with all elements being off a high quality.
Feel BA offered the complete package with all elements being off a high quality.
HO
Holly
London
9 years ago
Date of purchase: 19/07/2015
Overall Satisfied

Recommends

JO
John
Winchester
9 years ago
Date of purchase: 24/07/2015
Overall Satisfied

Recommends

What John said about British Airways Holidays:
Usually I am more than pleased with BA service for flights and holidays, this experience…
Usually I am more than pleased with BA service for flights and holidays, this experience was not quite so good
AN
Anthony
Eastbourne
9 years ago
Date of purchase: 24/07/2015
Overall Satisfied

Recommends

Satisfied with service

What Anthony said about British Airways Holidays:
We have used British airways about 6 times - really impressive so far would be…
We have used British airways about 6 times - really impressive so far would be good to get some vouchers for the next holiday
TH
Thomas
London
9 years ago
Date of purchase: 21/07/2015
Overall Satisfied

Recommends

Satisfied with service

What Thomas said about British Airways Holidays:
the price and offers are superb
the price and offers are superb
JA
Jane
Henley on Thames
9 years ago
Date of purchase: 20/07/2015
Overall Satisfied

Recommends

FI
Finbar
9 years ago
Date of purchase: 18/07/2015
Overall Satisfied

Recommends

What Finbar said about British Airways Holidays:
Easy to use and good value
Easy to use and good value
TR
trevor
Astwood Bank
9 years ago
Date of purchase: 21/07/2015
Overall Satisfied

Recommends

SA
Sarah
London
9 years ago
Date of purchase: 19/07/2015
Overall Dissatisfied

Does not recommend

What Sarah said about British Airways Holidays:
Booked online but no booking in the hotel.
Booked online but no booking in the hotel.
JO
jo
Hutton Rudby, Yarm, North Yorks
9 years ago
Date of purchase: 20/07/2015
Overall Satisfied

Recommends

Dissatisfied with service

What jo said about British Airways Holidays:
No one answered the phone for 45 mins so I put it down!
No one answered the phone for 45 mins so I put it down!
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
Read all
Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.