How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Airways Holidays Reviews

https://www.britishairways.com/content/holidays

Rated

Excellent

Taking your holiday seriously.

92%

recommends

Service

4.2

/5

5

4

3

2

1

44,874

35,393

12,337

3,215

2,329

98,148

ratings over the past year

Displaying all 635,307 reviews

YE

Yetunde

London

9 years ago

Date of purchase: 30/07/2015

Overall Satisfied

Recommends

What Yetunde said about British Airways Holidays:

All the arrangement was smooth and the price was good value for money.

0

See full customer review

JU

Judith

Pontyclun

9 years ago

Date of purchase: 27/07/2015

Overall Satisfied

Recommends

0

See full customer review

LE

Lena

Gothenburg

9 years ago

Date of purchase: 02/08/2015

Overall Satisfied

Recommends

0

See full customer review

GI

Gillian

Oxford

9 years ago

Date of purchase: 28/07/2015

Overall Satisfied

Recommends

0

See full customer review

RA

Rachel

Kings lynn

9 years ago

Date of purchase: 27/07/2015

Overall Satisfied

Recommends

What Rachel said about British Airways Holidays:

Flights were on time and check in was simple. Staff were friendly. However there was…

Flights were on time and check in was simple. Staff were friendly. However there was not enough food for us on either leg of the journey. On the way home we simply had to go without and on the way...

Read all

0

See full customer review

ED

Edward

London

9 years ago

Date of purchase: 31/07/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

LY

Lynne

Douglas, Isle of Man

9 years ago

Date of purchase: 05/08/2015

Overall Satisfied

Recommends

Satisfied with service

What Lynne said about British Airways Holidays:

Very impressed from speaking to the customer service member right through the holiday. If you could…

Very impressed from speaking to the customer service member right through the holiday. If you could find a better way of getting from City Airport to Heathrow it would be perfect!

0

See full customer review

AN

Anon

Inverness

9 years ago

Date of purchase: 27/07/2015

Overall Satisfied

Recommends

0

See full customer review

BR

Brynley

9 years ago

Date of purchase: 07/08/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

AL

Alber

Delft

9 years ago

Date of purchase: 25/07/2015

Overall Satisfied

Recommends

0

See full customer review

Not received a review invite?

About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.

Read all

-0344 493 0787

Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom