How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Airways Holidays Reviews

https://www.britishairways.com/content/holidays

Rated

Excellent

Taking your holiday seriously.

92%

recommends

Service

4.2

/5

5

4

3

2

1

45,373

35,584

12,292

3,179

2,282

98,710

ratings over the past year

Displaying all 640,257 reviews

HE

Helena

Potton

9 years ago

Date of purchase: 02/11/2015

Overall Satisfied

Recommends

0

See full customer review

SU

Suzan

Jersey Channel Islands

9 years ago

Date of purchase: 30/10/2015

Overall Satisfied

Recommends

What Suzan said about British Airways Holidays:

8 - good value and felt confident that we would be looked after come what may.

0

See full customer review

ST

Stuart

Stourbridge

9 years ago

Date of purchase: 31/10/2015

Overall Satisfied

Recommends

0

See full customer review

PA

Paul

9 years ago

Date of purchase: 02/11/2015

Overall Satisfied

Recommends

Dissatisfied with service

What Paul said about British Airways Holidays:

You lost my case on the outward journey

0

See full customer review

CR

Craig

Austria, salzburg

9 years ago

Date of purchase: 30/10/2015

Overall Satisfied

Recommends

What Craig said about British Airways Holidays:

Just think, you shouldn't have this hotel in your offers.

0

See full customer review

JU

Jude

Welling

9 years ago

Date of purchase: 02/11/2015

Overall Satisfied

Recommends

Satisfied with service

What Jude said about British Airways Holidays:

We recommended 13 more people who came along on the holiday with us!

0

See full customer review

PA

Paul

9 years ago

Date of purchase: 01/11/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

YU

Yusuf

9 years ago

Date of purchase: 02/11/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

SU

Suzanne

Hayling Island

9 years ago

Date of purchase: 31/10/2015

Overall Satisfied

Recommends

Satisfied with service

What Suzanne said about British Airways Holidays:

Always knowledgeable and great online services

0

See full customer review

CH

Christopher

Jersey

9 years ago

Date of purchase: 01/11/2015

Overall Satisfied

Recommends

What Christopher said about British Airways Holidays:

We've used BA before and have never been disappointed.

0

See full customer review

Not received a review invite?

About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.

Read all

-0344 493 0787

Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom