Merchant Logo

British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,957

35,446

12,337

3,210

2,335

98,285

ratings over the past year

Displaying all 635,976 reviews
KI
Kim
Edinburgh
9 years ago
Date of purchase: 17/09/2015
Overall Satisfied

Recommends

Satisfied with service

What Kim said about British Airways Holidays:
I had to bring my return flights forward 2 days due to my father's hospital admittance and…
I had to bring my return flights forward 2 days due to my father's hospital admittance and the person I spoke to at British Airways was sympathetic,professional and efficient in helpingwith amending...

Read all
FE
Fergus
9 years ago
Date of purchase: 04/09/2015
Overall Satisfied

Recommends

AN
Angela
9 years ago
Date of purchase: 14/09/2015
Overall Satisfied

Recommends

Satisfied with service

TA
Taylor
Dundee
9 years ago
Date of purchase: 15/09/2015
Overall Satisfied

Recommends

Dissatisfied with service

NI
Nicola
St Neots
9 years ago
Date of purchase: 01/09/2015
Overall Satisfied

Recommends

Satisfied with service

What Nicola said about British Airways Holidays:
Excellent value for money; great choice, good price & fab service (despite hotel booking discrepancy)
Excellent value for money; great choice, good price & fab service (despite hotel booking discrepancy)
J
j
middlesex
9 years ago
Date of purchase: 12/09/2015
Overall Satisfied

Recommends

SU
Sue
Leighton Buzzard
9 years ago
Date of purchase: 10/09/2015
Overall Satisfied

Recommends

Satisfied with service

What Sue said about British Airways Holidays:
The return flight was poor, but the rest of the experience was a good one.
The return flight was poor, but the rest of the experience was a good one.
MA
MARK
Leeds
9 years ago
Date of purchase: 08/09/2015
Overall Satisfied

Recommends

What MARK said about British Airways Holidays:
Everything went smoothly and I had no issues with anyone.
Everything went smoothly and I had no issues with anyone.
PE
Peter
9 years ago
Date of purchase: 11/09/2015
Overall Satisfied

Recommends

Dissatisfied with service

NI
Nicky
East Kilbride
9 years ago
Date of purchase: 17/09/2015
Overall Satisfied

Recommends

About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
Read all
Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.