How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Airways Holidays Reviews

https://www.britishairways.com/content/holidays

Rated

Excellent

Taking your holiday seriously.

92%

recommends

Service

4.2

/5

5

4

3

2

1

46,308

35,629

12,136

3,017

2,160

99,250

ratings over the past year

Displaying all 650,495 reviews

DA

Daniel

Shefford, Bedfordshire

8 years ago

Date of purchase: 27/02/2017

Overall Satisfied

Recommends

What Daniel said about British Airways Holidays:

British Airways provided an excellent and great value travel and hotel service making a wonderful…

British Airways provided an excellent and great value travel and hotel service making a wonderful holiday.

0

See full customer review

AN

Andrew

London

8 years ago

Date of purchase: 27/02/2017

Overall Satisfied

Recommends

0

See full customer review

RO

Robert

halesworth

8 years ago

Date of purchase: 26/02/2017

Overall Satisfied

Recommends

What Robert said about British Airways Holidays:

everything went well and was easy to book , the hotel was brilliant and we…

everything went well and was easy to book , the hotel was brilliant and we really enjoyed our holiday

0

See full customer review

TR

Tracey

bognor regis

8 years ago

Date of purchase: 23/02/2017

Overall Satisfied

Recommends

0

See full customer review

BH

Bhavini

8 years ago

Date of purchase: 26/02/2017

Overall Satisfied

Recommends

0

See full customer review

TE

Terence

Benfleet

8 years ago

Date of purchase: 27/02/2017

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

ST

Stefano

8 years ago

Date of purchase: 28/02/2017

Overall Satisfied

Recommends

0

See full customer review

JE

Jenny

Wokingham

8 years ago

Date of purchase: 27/02/2017

Overall Satisfied

Recommends

What Jenny said about British Airways Holidays:

Very disappointed with the flight.

0

See full customer review

JU

Julie

Edinburgh

8 years ago

Date of purchase: 27/02/2017

Overall Satisfied

Recommends

What Julie said about British Airways Holidays:

Hotel was good, flight great but let down by poor restaurant service in hotel.

0

See full customer review

SO

Sonja

Oslo

8 years ago

Date of purchase: 25/02/2017

Overall Satisfied

Recommends

0

See full customer review

Not received a review invite?

About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.

Read all

-0344 493 0787

Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom