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Boxes for Moving Home Reviews | Customer Service Reviews for https://www.feefo.com/reviews/boxes-for-moving-home | Feefo

VA

Vikram Aditya Achchugatla

10 months ago

Date of purchase: 02/07/2024

Martyn

Boxes for Moving Home

10 months ago

Thank you for using removalboxes.co.uk and for your feedback. Glad everything was received quickly and as expected.

Product reviews

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PL

Peggy Lau

11 months ago

Date of purchase: 07/07/2024

What Peggy Lau said about Boxes for Moving Home:

High-quality boxes

The customer service is nice, he's really patient and helpful.

Martyn

Boxes for Moving Home

11 months ago

Hi There, Thank you for your feedback on Removalboxes.co.uk. We are pleased you are happy with the service & products. Hope the move went well.

Product reviews

0

Trusted Customer

11 months ago

Date of purchase: 26/06/2024

Happy with product. Thanks

It was good and efficient - polite and professional. Sturdy boxes

Martyn

Boxes for Moving Home

11 months ago

Thank you for your Positive Feedback, it's so important to us & appreciate your time to leave the comments. We are pleased your order was delivered quickly. Thanks for using Removalboxes.co.uk.

Product reviews

0

Trusted Customer

11 months ago

Date of purchase: 21/06/2024

Martyn

Boxes for Moving Home

11 months ago

Thanks for your feedback on the Removal Boxes Glad that everything was satisfactory and hope the move went well.

Product reviews

0

HM

Hilary Mahachi

Batley

1 year ago

Date of purchase: 20/05/2024

Martyn

Boxes for Moving Home

1 year ago

Thank for your feedback, hope the move all went well. Glad you were happy with all the products. Removal Boxes team.

Product reviews

0

Trusted Customer

1 year ago

Date of purchase: 29/04/2024

Martyn

Boxes for Moving Home

1 year ago

Thank you for your feedback, please feel free to contact us anytime should you need to.

Product reviews

0

Trusted Customer

1 year ago

Date of purchase: 14/04/2024

Good company, let down by poor courier

Good, but let down by the courier

Martyn

Boxes for Moving Home

1 year ago

Thank you for your review and feedback. We apologise for the issues you have had with the Courier Company. Although we use a next day delivery service, occasionally it can take a little longer than expected. This rarely happens, however we understand the frustration caused when it does. We have passed your comments onto the Courier company and hopefully they can make changes and improvements from them. Hope the move went well despite the issues with the Courier Company.

Product reviews

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MH

Maureen Hazell

Gloucestershire

1 year ago

Date of purchase: 12/03/2024

What Maureen Hazell said about Boxes for Moving Home:

Excellent service, good product.

Good range of sizes, delivered promptly, well packaged to withstand weather. Easy to assemble, very strong. Would certainly use firm again.

Martyn

Boxes for Moving Home

1 year ago

Thank you for your feedback and review on the Removal Boxes. We are pleased you found everything as expected. Hope the move went well.

Product reviews

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Trusted Customer

1 year ago

Date of purchase: 04/03/2024

Very efficient service and good quality products.

Very efficient service and good quality products.. The boxes were sturdy, easy to assemble and the tape dispenser made it an easy job putting them together. The bubble wrap was good but I would have...

Read all

Martyn

Boxes for Moving Home

1 year ago

Thank you for your review and feedback on the Strong Removal Boxes. Appologies for the bubble Wrap being out of stock. Hope the move all went well.

Product reviews

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AS

Adam Shattock

1 year ago

Date of purchase: 08/03/2024

What Adam Shattock said about Boxes for Moving Home:

Not met expectations.

Easy to order but options to select specific amounts are only multiples of 5, sadly.

Martyn

Boxes for Moving Home

1 year ago

Hi Adam, Thanks for the feedback. We unfortunately dont sell boxes individually as the costs just dont work out re Packing & Delivery. Hope the move went well.

AS

Adam Shattock

1 year ago

Only 9 boxes out of 10 ordered. 4/9 are single skin. Not sold as described. Order not fulfilled. 44.4% were not what I paid for.

Martyn

Boxes for Moving Home

1 year ago

Hi Adam, If there are issues with your order please can you contact us directly so that we can resolve them. We are not in business to Rip people off and are fully contactable if you have any problems. Unfortunately the mobile number you have left with us on your order is incorrect so we are unable to contact you directly. If it's possible for you to communicate with us first before assuming the worst and leaving unnecessary negative reviews that would very much be appreciated. My contact details are below. You can also come through to me directly on the Whatsapp link on our contact page: https://www.removalboxes.co.uk/contact/ Unless you actually contact us Directly via the phone with any issues then we cant help! Look forward to hearing from you. Kind Regards, Martyn - 01580 230 303

Martyn

Boxes for Moving Home

1 year ago

Hi Adam, We have tried to Call and email you, not much more we can do unless you contact us back. All our contact details on our website and in previous communications. Not sure why you have changed your ratings down as we have been trying to contact you to help and resolve. Kind Regards,

Product reviews

Martyn

Boxes for Moving Home

1 year ago

Hi Adam, Thank you for the feedback. We have certainly not had any issues with the Removal Boxes Strength to date. They may look very similar, however it's likely that once the thinner boxes are full and stacked on top of each other they will crumple and fail. Having an extra 1.5mm and Double Walled will make a difference i'm sure. We are sorry you experienced issues with the Courier & Delivery. Unfortunately this is very much out of our control, however we do our best to help in the event of any rare issues with items being delivered. Kind Regards,

AS

Adam Shattock

1 year ago

I expect to be moving on Friday. Today's Monday. let's examine some legal terms with this contract: Breach of contract: It's one thing to sell 10 double skin boxes but completely another to deliver one less than ordered. Fraud: It's one thing to sell double skin boxes but completely another to deliver single skin boxes instead and not inform the customer. To then send 9 instead of 10boxes and 4 of which are single skin mixed with the other 5 double skin boxes in the hope nobody notices is deceitful. This whole transaction is a breach of contract on your part. So please tell me what you are going to do to rectify this situation in time for our house move? Remember, today is Monday 14 March. We expect to begin moving on Friday evening... tick tock. tick tock.

Martyn

Boxes for Moving Home

1 year ago

Hi Adam, If there are issues with your order please can you contact us directly so that we can resolve them. We are not in business to Rip people off and are fully contactable if you have any problems. Unfortunately the mobile number you have left with us on your order is incorrect so we are unable to contact you directly. If it's possible for you to communicate with us first before assuming the worst and leaving unnecessary negative reviews that would very much be appreciated. My contact details are below. You can also come through to me directly on the Whatsapp link on our contact page: https://www.removalboxes.co.uk/contact/ Unless you actually contact us Directly via the phone with any issues then we cant help! Look forward to hearing from you. Kind Regards, Martyn - 01580 230 303

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