Horrible, first game I bought didn’t work and use charged me for months. Would never do it again
Andrew
Boomerang
8 years ago
Hello Conor
Thanks for your feedback,
I'm really sorry to hear that you haven't enjoyed the service.
Anytime a customer receives a damaged or faulty game we will always send out a replacement and and additional free rental from their list to make up for this. We quality check all of our disc so that we are sending out the best quality to our customers. Occasionally games need to have updates or system resets to work, but no matter what if you game doesn't work we will get a replacement to you.
We would also never charge you for service you've never received. We will always put a customers account back to reflect the service they received and if you've paid and not received service we will always return this.
I've gone through and checked all of our contact forms and I've been unable to locate any form of contact from yourself regarding any of your issues.
I've sent you a personal email with this information so please reply and I will get all of this resolved for you.
Thanks Boomerang
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Been with boomerang at least 2 years great service and customer support and loyalty.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Excellent!
Excellent service. Games always to high quality and very quick delivery. Website easy to navigate - would be good if there was an app though.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Great service.
Very informative over the phone. Great all-round service. Would definitely recommend to friend.
The only downfall I had was not with the service themselves, but upon returning a game, it became...
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Best money i ever spent.I recommend 1000/1000
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
simply great :)))
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Trusted Customer
8 years ago
Great Service. No complaints.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Amazing service
Great service, love the speed of game despatch and price of rental.
I feel the website could be a bit more intuitive and user friendly but it does the job!
Keep up the good work
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Cheap and reliable, very user friendly website
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
the best
works great. prompt service and great value . very easy to to keep track of your orders, nice people, there is nothing not to like.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your feedback,
I'm really sorry to hear that you haven't enjoyed the service.
Anytime a customer receives a damaged or faulty game we will always send out a replacement and and additional free rental from their list to make up for this. We quality check all of our disc so that we are sending out the best quality to our customers. Occasionally games need to have updates or system resets to work, but no matter what if you game doesn't work we will get a replacement to you.
We would also never charge you for service you've never received. We will always put a customers account back to reflect the service they received and if you've paid and not received service we will always return this.
I've gone through and checked all of our contact forms and I've been unable to locate any form of contact from yourself regarding any of your issues.
I've sent you a personal email with this information so please reply and I will get all of this resolved for you.
Thanks
Boomerang