Been a customer for 3 years. I’ve saved loads of money renting games rather than buying them. You can even earn points and use it for a discount on a rental game you want to keep and they’ll send out...
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Trusted Customer
8 years ago
Very good service only downside is the website needs either updating or better maintenance..
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Great service
Great service. Good choice of games
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Exellent
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Trusted Customer
Redditch
8 years ago
What Trusted Customer said about Boomerang:
Excellent service, been with them about 5 or 6 years, easy to use.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
10/10
Genuinely one of the best companies I have ever used, can’t fault them at all, if even the slightest problem occurs they fix the issue immediately and their customer service is fantastic.
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Trusted Customer
Oxford
8 years ago
What Trusted Customer said about Boomerang:
Great service, great rental site
Great rental service! Save a big amount of money!
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Good communication. Good choice. Correct games despatched.
I had to wait 2 weeks in between games. I would like a package where I receive 12 games per year rather than 1 per month, to account for...
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Andrew
Boomerang
8 years ago
Hello Robert
Thanks for your feedback,
We're really glad to hear you are enjoying the choice of games and that getting in touch with us is so easy.
Your currently subscribed to our Value 1 £3.99 package which allows you to rent 1 game per month. I completely understand if you are finishing games before the month and want to get something else.
I would suggest the option of upgrading to the Value package as this allow you 2 games per month. The package is £7.99 a month but you can now have access to games that are 3 months or older. Or you could upgrade from a Value 1 to a Value package for 1 week from as little as £1 to get a second game and then when your done downgrade back to your Value 1.
You can upgrade and downgrade your subscription as you wish.
I do hope this information helps and if you need anything else please feel free to email on customer support@boomerangrentals.co.uk
Thanks Boomerang
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
GREAT!
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Trusted Customer
Ramsgate
8 years ago
What Trusted Customer said about Boomerang:
Need more stock to fill customers needs- poor value for money
I was paying top tier subscription for games always displaying "long wait" ...or longer.
And then some days a short wait would turn into a long wait....why ?
It never gave a true account of when...
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Andrew
Boomerang
8 years ago
Hello Jason
Thanks for your feedback,
I'm really sorry to hear you feel you've had a bad service and felt the need to cancel.
We review our wait times on games on a daily basis and if the wait isn't coming down or is too long we will address this and obtain more units of stock.
We have the wait times available for customers as a guide to any potential wait they might have
As we have no late fees or time limits for our customers they can keep games as long as they'd like. This can on occasion increase our wait times. These wait time are updated on a daily basis to give customers an idea of any potential wait they may have. This is why they can change from day to day depending on how many copies we've had returned.
Any wait that customers do have we will award payback points for the number of days you've had to wait. These can be used for discounts, bonus rentals, or saved up for a free rental month.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your feedback,
We're really glad to hear you are enjoying the choice of games and that getting in touch with us is so easy.
Your currently subscribed to our Value 1 £3.99 package which allows you to rent 1 game per month. I completely understand if you are finishing games before the month and want to get something else.
I would suggest the option of upgrading to the Value package as this allow you 2 games per month. The package is £7.99 a month but you can now have access to games that are 3 months or older. Or you could upgrade from a Value 1 to a Value package for 1 week from as little as £1 to get a second game and then when your done downgrade back to your Value 1.
You can upgrade and downgrade your subscription as you wish.
I do hope this information helps and if you need anything else please feel free to email on customer support@boomerangrentals.co.uk
Thanks
Boomerang