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Brdy Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 325 reviews

Trusted Customer

Feefo Verified

1 year ago

Bon dans l’ensemble

GEORGE HAISMAN

Feefo Verified

KIRRIEMUIR

1 year ago

What GEORGE HAISMAN said about Brdy:

very good service

Everything proceeded as promised

Jessie

Brdy

1 year ago

Hi George, We really appreciate your positive feedback. Thank you for taking the time to share it with us. Best regards

Trusted Customer

Feefo Verified

1 year ago

Very disappointing.

The cable is left as a massive trip hazard. There is an 82 year old lone male with dementia who lives there and this is not acceptable, it seems the old fish and router were left there too, how is an...

Jessie

Brdy

1 year ago

Hi, We are sorry to hear this! We have passed this over to our customer service team and they will be in touch shortly. Warm regards

Trusted Customer

Feefo Verified

1 year ago

Excellent

Jessie

Brdy

1 year ago

Thank you for your kind review, we're glad that you're happy with the service. Best regards

ALEXANDER MILNE

Feefo Verified

Ballindalloch

1 year ago

What ALEXANDER MILNE said about Brdy:

Super fast upgrade experience

The booking of the appointment for the installation was prompt from the initial offer of the upgrade. The installation was hassle free and a great success.

Elise

Brdy

1 year ago

Hi Alexander, We're glad to hear that the upgrade process was smooth and successful! Thank you for taking the time to share your experience. Best regards

ΣΤΕΡΓΙΟΣ ΣΚΟΥΛΛΗΣ

Feefo Verified

Rhodes Greece

1 year ago

What ΣΤΕΡΓΙΟΣ ΣΚΟΥΛΛΗΣ said about Brdy:

Fraud

The technician you recommended intercepted my password and the router was out of control, I asked him to activate with new password and new LNB And I was ignored I cancel the contract and return the...

Haigh Richard

Feefo Verified

Dufftown

1 year ago

What Haigh Richard said about Brdy:

A very good experience

I’ve needed to contact the technical team a few times recently and found it to be a great experience. The phone is answered promptly and the advisors have been very friendly, helpful and competent,...

Elise

Brdy

1 year ago

Hello Richard, Thank you for this lovely review. This explains exactly the customer experience we strive to provide and we're so pleased that you feel this way! Best regards

Colin Asquith

Feefo Verified

Huntly

1 year ago

What Colin Asquith said about Brdy:

Great service.

Very good service, good communication from them from the start. I'd contacted other service providers prior to contacting body and they couldn't even be bothered to get back to me. Excellent service...

Elise

Brdy

1 year ago

Hi Colin, Thank you so much for your kind words and glowing review! 😊 We're thrilled to hear that you've had a great experience with us so far and appreciated our communication and service. If there's anything more we can assist you with, please don’t hesitate to reach out. We're always here to help! Best regards

Trusted Customer

Feefo Verified

1 year ago

The installation was quite OK, but the instructions in the box and pdf received online were very confusing and contradicting each other. The activation process took very long time.

Elise

Brdy

1 year ago

Hi Piotr, Thank you for taking the time to share your feedback with us. We're pleased to hear that the installation went OK, but we’re sorry to learn about the confusion caused by the instructions. Please know that we’ve noted your concerns and will work to address them. If you have any further questions or need assistance, please don’t hesitate to reach out. Best regards

Trusted Customer

Feefo Verified

1 year ago