How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

PerfectDraft Reviews | Customer Service Reviews for https://www.feefo.com/reviews/beer-hawk | Feefo

Displaying all 136,961 reviews

Trusted Customer

8 years ago

Too early for review

Received goods BUT as a Christmas beervent Calendar no idea as yet what the gift is actually like THEREORE this questionnaire too soon

Hannah

PerfectDraft

8 years ago

Thanks for the feedback, the request was for a review on the service you received with ordering & delivery rather than a product review. But we'd love it if you updated your review when you've enjoyed the beers & let us know which was your favourite.

Trusted Customer

8 years ago

On time.

Came earlier than last year's Advent calendar. Can't really review something tht's not been tasted yet.

Hannah

PerfectDraft

8 years ago

I'm pleased it's arrived nice & early. The review request was more for the service experience, the ordering & delivery rather than a product review. Although we;'d love to hear from you after you've enjoyed the calendar

PerfectDraft Customer

8 years ago

What PerfectDraft Customer said about PerfectDraft:

Excellent

Phone order due to a problem on line,excellent service,had a conversation about the beers with the staff member,beers came quickly,will be ordering from beer hawk again & have recommended them to my...

Hannah

PerfectDraft

8 years ago

I'm really pleased we could help get your order placed for you & it all arrived quickly.

PerfectDraft Customer

8 years ago

What PerfectDraft Customer said about PerfectDraft:

Excellent Beer at an excellent price with excellent service

fast delivery that was well packaged

Hannah

PerfectDraft

8 years ago

Great to hear your order arrived nice & quickly

PerfectDraft Customer

8 years ago

What PerfectDraft Customer said about PerfectDraft:

All good - just inflexible delivery

Great product, good service, reasonable price - let down by inflexible delivery

Hannah

PerfectDraft

8 years ago

Thanks for the feedback, apologies you feel our delivery service is inflexible. It looks like your order was dispatched & delivered the day after

PerfectDraft Customer

8 years ago

What PerfectDraft Customer said about PerfectDraft:

Absolutely fantastic service. Used a few other companies before but Beer Hawk definitely exceeds all expectations. Fast delivery, great customer service and never had a complaint with them!

Hannah

PerfectDraft

8 years ago

Thanks for such a great review, it's great to hear how happy you are

Trusted Customer

8 years ago

Amazing Christmas gift

Ordered the advent calendar for the third year running - outstanding and the best gift I've bought ever (apparently!)

Hannah

PerfectDraft

8 years ago

Great to hear you've kept coming back, hope this year's is enjoyed as much

Trusted Customer

8 years ago

Superb choice easy ordering with easy checkout with fast delivery.

Hannah

PerfectDraft

8 years ago

I'm really pleased you found everything so easy to order & your delivery came quickly

PerfectDraft Customer

8 years ago

What PerfectDraft Customer said about PerfectDraft:

Easy to use, great choice and service

Hannah

PerfectDraft

8 years ago

Really pleased you found it easy to order & are liking our range

Trusted Customer

8 years ago

Goods were delivered in the said time frame. Cannot comment on the contents as an Advent gift

Hannah

PerfectDraft

8 years ago

I'm pleased it's arrived all ok, hope when the time comes you enjoy opening it

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo