What Maha Ahmed Almansoori said about AXA Global Healthcare:
Best service so far
Amine very helpful and so supportive make my experience with the company very easy help me to understand the service I really appreciate his patience .
Emma
AXA Global Healthcare
1 month ago
We're delighted to hear about your positive experience with Amine, and will be sure to pass on your feedback. We hope you'll be very happy with your policy.
Best wishes,
Emma
A very friendly call to arrange everithing. Jo *Personal information removed by Feefo* could answer all my questions.
Emma
AXA Global Healthcare
3 months ago
Thank you for taking the time to leave a review. We're happy to hear about your positive experience with Jo and I'll be sure to pass your feedback to her.
Best wishes,
Emma
I was floored by how helpful everyone was. I find insurance so confusing and somehow you made it seem simple. Expat coverage is especially complex and this was very clear. Thank you!
Emma
AXA Global Healthcare
3 months ago
Thank you for such a glowing review. We're delighted to hear our team were able to cut through the confusion for you. If you do have questions in the future our service team is available 24/7 on +44 (0) 1892 503856 or via your online account.
Best wishes,
Emma
Polite, swift excellent overall level of service from all levels.
Emma
AXA Global Healthcare
3 months ago
Thank you for your feedback. We're glad to hear that you've had excellent service from everyone - it's exactly what we strive to deliver.
Best wishes,
Emma
The agent who helped me was very kind and patient, and the application process was quick and easy.
Emma
AXA Global Healthcare
3 months ago
We're very happy to hear about your positive experience. If you need any assistance in the future, we're here 24/7 on +44 (0) 1892 503856 or you can send us a message via your online account.
Best wishes,
Emma
What Markus Neubauer said about AXA Global Healthcare:
Poor Customer Support and Technical Glitches
I regret choosing AXA Global Healthcare Insurance due to their unreliable online system and ineffective customer service. Despite my policy going live on February 17th, I’ve been unable to register...
Read all
Emma
AXA Global Healthcare
3 months ago
Thank you for taking the time to leave us a review. We're very sorry that on this occasion we didn't meet the levels of service we aim for. At the time you purchased your policy, we unfortunately had a technical issue between ourselves and our online account provider. While this has now been fixed, I realise it was not done quickly enough, and apologise for that. We've passed your feedback to the team to ensure lessons are learned.
Kind regards,
Emma
What Alana Chávez said about AXA Global Healthcare:
Attention to detail, kindness & care
The agent, Yomi, was so thorough in his explanations about my policy and all related processes! He was extremely patient with every single one of my questions and even agreed to call me back after...
Read all
Emma
AXA Global Healthcare
3 months ago
We're pleased to read about your positive experience with Yomi and will be sure to pass on your kind words. It sounds like he answered all your questions, but if you do need any assistance, please call us on +44 (0)1892 503856 or send us message via your online account. Our customer service team is available 24/7.
Best wishes,
Emma
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.