Jo *Personal information removed by Feefo* was a delight to deal with. Thorough, professional, knowledgeable and considered - I could not have been more impressed by her. A great representative for...
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Emma
AXA Global Healthcare
1 month ago
Thank you for your great feedback about Jo - I'll be sure to pass it onto her. We're delighted you've chosen AXA for your global health plan and hope you'll be as happy with the service you receive from all our representatives.
Best wishes,
Emma
I was thoroughly impressed with the service I received. Their attention to detail was exceptional, and all of my questions and requests were answered with precision. Beyond that, there was a genuine...
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Emma
AXA Global Healthcare
1 month ago
Thank you for the great feedback - we're really pleased to hear we impressed you. If there's anything else we can help with, don't hesitate to contact our customer service team. They’re available 24/7 on +44 (0) 1892 503856 or via your online account.
Best wishes,
Emma
There were some technical problems with your call system and secure line, but your agent, Ms. Fadila *Personal information removed by Feefo*, was exceptionally professional and friendly, with full...
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Emma
AXA Global Healthcare
1 month ago
Thank you for taking the time to leave us feedback. We're sorry that we were experiencing technical issues when we spoke to you, but are glad to hear you were well looked after by Fadila.
Best wishes,
Emma
What Johnathan Wiesner said about AXA Global Healthcare:
Your representative Yomi *Personal information removed by Feefo* is responsive, helpful and answers queiries [about medical insurance] with clarity. I am now proceeding to take up a policy with AXA.
Emma
AXA Global Healthcare
1 month ago
Thank you for your review. We're delighted you chose AXA for your international health plan.
Kind regards,
Emma
What Antony James Higgins said about AXA Global Healthcare:
Excellent
Great from start to finish, so helpful (*Personal information removed by Feefo*) very helpful on the phone sorting through my request and requirements.
Thanks
Emma
AXA Global Healthcare
1 month ago
We're delighted to hear about the great service you received. Thank you for taking the time to write a review.
Best wishes,
Emma
Very kind service-orientated coordinated sales-team - they were a big help in my case.
Of course I have'nt visited a doctor yet , no invoices ... why I have no midterm experience.
Emma
AXA Global Healthcare
1 month ago
Thank you for taking the time to give us your feedback. We're delighted to hear about your experience with our wonderful sales team. We're sure you'll be just as happy with our customer service team who are available 24/7 on +44 (0) 1892 503856 or via your online account.
Best wishes,
Emma
I submitted everything as requested, was told I will receive my paperwork but then never received any policy or information how to pay and got completely ghosted by the customer service. Very...
What New Customer April 2025 said about AXA Global Healthcare:
Great sales team; jury out on rest of service
Initial sales call was great. Follow up access to electronic documents was a disaster. Really worried how it will be if I am overseas and in an emergency, I’ll, or aged.
Emma
AXA Global Healthcare
1 month ago
We're really sorry for the initial problems you experienced accessing your online account and policy documents. I hope you now have everything you need, but please do let us know if you have any questions. Should you need us in an emergency, our customer service team are available 24/7 on +44 (0) 1892 503856. You can also message us through your online account.
Best wishes,
Emma
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.