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AXA Global Healthcare Reviews | {{merchantUrl}} reviews

Displaying all 920 reviews

Trusted Customer

Feefo Verified

1 year ago

Fair and flexible pricing

Emma

AXA Global Healthcare

1 year ago

Thanks for your feedback and welcome to AXA - Global Healthcare. Best wishes, Emma

Coralie Gauvin-Bélair

Feefo Verified

London

1 year ago

What Coralie Gauvin-Bélair said about AXA Global Healthcare:

Great Service, Easy Claim Process, Kind and Highly Responsive Clerks

Really great service and so patient with me. I really appreciated the time the clerk took to explain all the different options and to give me a policy that works well for my needs (transfer of...

Emma

AXA Global Healthcare

1 year ago

Thank you for taking the time to leave us a review and for recommending us to your friends and family. I'll be sure to pass your lovely feedback onto Jo. Kind regards, Emma

Hans-Dieter Neuen

Feefo Verified

Cologne, Germany

1 year ago

What Hans-Dieter Neuen said about AXA Global Healthcare:

AXA Global Healthcare is very good concerning the service and because of their international standards.

Emma

AXA Global Healthcare

1 year ago

Thank you for taking the time to review our service, and for choosing AXA - Global Healthcare for your international health plan. Kind regards, Emma

Trusted Customer

Feefo Verified

1 year ago

despite some challenges with the call centre at times; the end result and the compensations are paid swiftly

Emma

AXA Global Healthcare

1 year ago

We're sorry to read about your challenges, but happy to know that your outcome was satisfactory. I will pass your feedback onto our call centre. We wish you good health for the future. Kind regards, Emma

Trusted Customer

Feefo Verified

1 year ago

Attentive Service and follow up

Very attentive service, listening to my needs and attentive follow up

Emma

AXA Global Healthcare

1 year ago

Thank for your review. We're very happy to read about your experience, and look forward to helping you in the future. Kind regards, Emma

Roderick Christie

Feefo Verified

1 year ago

What Roderick Christie said about AXA Global Healthcare:

Good - could be better…

Hmmm, very helpful but problems with the system meant there were some delays in getting things up and running

Emma

AXA Global Healthcare

1 year ago

Thank you for taking the time to leave us a review. We're really sorry that we had a system outage when you bought your plan from us which meant we took longer than usual to set everything up. We're delighted you chose AXA - Global Healthcare and hope you're satisfied with your international health plan. Kind regards, Emma

Roderick Christie

1 year ago

Now very impressed!!

Trusted Customer

Feefo Verified

1 year ago

Excellent help and swift communications

Emma

AXA Global Healthcare

1 year ago

Thank you for your 5 star review. We're delighted to hear about your positive experience. If there's anything we can help you with, please call us on +44(0)1892 503 856 or send us a message via your online account. Our advisers are available 24/7. Kind regards, Emma

Trusted Customer

Feefo Verified

1 year ago

Probably decent healthcare but mired in ridiculous tech process

Terrible, long-winded on-boarding through over-complicated and needless process. Super infuriating.

Emma

AXA Global Healthcare

1 year ago

Thank you for taking the time to leave us a review. I'm sorry we made your on-boarding experience more complicated than we should have. I have shared your feedback with our teams so that we can make improvements. Kind regards, Emma

Trusted Customer

Feefo Verified

1 year ago

Exactly the product I need

Satiisfy by the service. I contacted AXA in French. Just could be quicker and have more information about the step of my contract

Emma

AXA Global Healthcare

1 year ago

Thank you for your feedback. I'm sorry you weren't happy with the time it took us to send your documents. I understand you have everything you need now though. Please don't hesitate to call our personal advisory team on +44(0)1892 503 856 or send a message via your online account, if you need any assistance. Kind regards, Emma

Trusted Customer

Feefo Verified

1 year ago

Good Service

Very Good

Emma

AXA Global Healthcare

1 year ago

Thank you for your review and welcome to AXA. Please don't hesitate to contact us if you need any assistance. We're here 24/7 on +44(0)1892 503 856 or via your online account.

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