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AXA Global Healthcare Reviews | {{merchantUrl}} reviews

Displaying all 920 reviews

Markus Neubauer

Feefo Verified

Cyprus

1 year ago

What Markus Neubauer said about AXA Global Healthcare:

Poor Customer Support and Technical Glitches

I regret choosing AXA Global Healthcare Insurance due to their unreliable online system and ineffective customer service. Despite my policy going live on February 17th, I’ve been unable to register...

Emma

AXA Global Healthcare

1 year ago

Thank you for taking the time to leave us a review. We're very sorry that on this occasion we didn't meet the levels of service we aim for. At the time you purchased your policy, we unfortunately had a technical issue between ourselves and our online account provider. While this has now been fixed, I realise it was not done quickly enough, and apologise for that. We've passed your feedback to the team to ensure lessons are learned. Kind regards, Emma

Saed Albarghouty

Feefo Verified

Montpellier, France

1 year ago

What Saed Albarghouty said about AXA Global Healthcare:

The Best Choice as Insurance company

Very cooperative and understanding

Emma

AXA Global Healthcare

1 year ago

Thank you for your great review. We hope you'll be very happy with your policy. Best wishes, Emma

Alana Chávez

Feefo Verified

Budapest, Hungary

1 year ago

What Alana Chávez said about AXA Global Healthcare:

Attention to detail, kindness & care

The agent, Yomi, was so thorough in his explanations about my policy and all related processes! He was extremely patient with every single one of my questions and even agreed to call me back after...

Emma

AXA Global Healthcare

1 year ago

We're pleased to read about your positive experience with Yomi and will be sure to pass on your kind words. It sounds like he answered all your questions, but if you do need any assistance, please call us on +44 (0)1892 503856 or send us message via your online account. Our customer service team is available 24/7. Best wishes, Emma

Peeyush Jain

Feefo Verified

1 year ago

What Peeyush Jain said about AXA Global Healthcare:

great and clear information

Emma

AXA Global Healthcare

1 year ago

Thank you for your review. Best wishes, Emma

Mat Ver

Feefo Verified

Singapore

1 year ago

What Mat Ver said about AXA Global Healthcare:

Great sales experience. Not sure about claims.

On the sales end. Service was excellent. Responsive , polite, answered all questions, and quick. Took 2 days from submission to acceptance. They also offer a range of packages to suit budgets and...

Emma

AXA Global Healthcare

1 year ago

Thank you very much for your review. We're delighted you chose AXA for your international health insurance. We wish you good health, but if you do need to claim, our customer service team are available 24/7 to help you. You can contact them on +44 (0)1892 503856 or via your online account. Kind regards, Emma

Jack Denz

Feefo Verified

Chiang Mai Thailand

1 year ago

What Jack Denz said about AXA Global Healthcare:

Solutions!

AXA were very understanding of my situation and did everything possible to reach a solution. I am impressed!

Emma

AXA Global Healthcare

1 year ago

Thank you for taking the time to review our service, Jack. We're really pleased we were able to help you. If you have any questions, please call us on +44 (0)1892 503856 or send us a message via your online account. Our customer service team are available 24 hours a day. Best wishes, Emma

Trusted Customer

Feefo Verified

1 year ago

Very slick

The Sales Adviser was first rate. Not only helped me to understand the products available but also the transition from UK cover to Global cover. The entire process was most efficient and without...

Emma

AXA Global Healthcare

1 year ago

Thank you for your lovely feedback. I'll be sure to pass it onto the sales team. We hope you'll be very happy with your new global plan, but if you do have any questions, just give us a call on +44 (0)1892 503856 or send us a message via your online account. Best wishes, Emma

Trusted Customer

Feefo Verified

1 year ago

Excellent Customer Service.

Excellent, very informative and helpful. I was given great guidance and explanation as to what is best for me. The agent was so helpful and professional I felt very at ease making the decision and...

Emma

AXA Global Healthcare

1 year ago

We're thrilled to read about your positive experience. If there's ever anything we can help you with please call us +44 (0)1892 503856 or send us a message via your online account. We're here 24/7. Best wishes, Emma

Kapil Chopra

Feefo Verified

1 year ago

What Kapil Chopra said about AXA Global Healthcare:

gr8 service

Emma

AXA Global Healthcare

1 year ago

Thank you! We hope you'll continue to be happy with our service over the coming year. Best wishes, Emma

Trusted Customer

Feefo Verified

1 year ago

Very good reasonably priced coverage options, excellent support

Excellent support from Stacey *Personal information removed by Feefo* and very good overall package. Stacey explained everything extremely well and always made herself available for questions....

Emma

AXA Global Healthcare

1 year ago

Thank you for taking the time to leave us a review. We're delighted to hear about your excellent experience with Stacey and the ease of setting up your policy. I will pass your feedback about outpatient cover to our product team. Kind regards, Emma

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