AXA Insurance - Ireland Reviews

Good Afternoon Simon

We appreciate the time you have taken to leave your feedback.

Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards

Lyndsey

Hi Stephen,

We appreciate the time you have taken to leave your feedback. We also want to thank you for highlighting the issue. We have passed on your feedback to the internet support and renewals teams to help make sure the rates match up and to ensure this isn't repeated.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

AXA Feefo Team

Hello there,

Thanks a million for taking the time to leave feedback, we know it takes effort to fill in.

I will investigate the communication with our car hire provider and see what we can do better next time to ensure that the communication is what should be.

I am delighted to see though that you were happy with the repairs and you are back on the road.

Happy & safe driving from AXA.

Best regards, Faye