How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 136,373 reviews

Sean

Dublin

8 years ago

Date of purchase: 01/09/2016

What Sean said about AXA Insurance - Ireland:

Sales agent very helpful

Laura Hagan

AXA Insurance - Ireland

8 years ago

Hi Sean

thanks for taking the time to leave your review.

We are happy to hear that our sales agent was able to help you.

Kind regards

Laura

See full customer review

Paul

8 years ago

Date of purchase: 01/09/2016

What Paul said about AXA Insurance - Ireland:

efficient, professional

professilonal, efficient, pleasant to deal with

See full customer review

Trusted Customer

8 years ago

Date of purchase: 01/09/2016

Good

See full customer review

James Neville

Dublin 14

8 years ago

Date of purchase: 01/09/2016

What James Neville said about AXA Insurance - Ireland:

Great Value, Great Service, Courteous, efficient and much much more

I found AXA to be professional and helpful in all dealings with them from start to finish. They were also extremely patient while I was waiting for documenation from another insurance company whom I...

Read all

Laura Hagan

AXA Insurance - Ireland

8 years ago

Dear James

Thank you for leaving such a nice comment of AXA Ireland's service.

We are delighted that you found our staff to be helpful and professional.

Kind regards

Laura

See full customer review

Trusted Customer

8 years ago

Date of purchase: 05/09/2016

Happy to be with AXA

Very polite and helpful people. Always try to give the best quote.

See full customer review

James

8 years ago

Date of purchase: 01/09/2016

What James said about AXA Insurance - Ireland:

Mixed feelings!

The first person I was talking to, told me he would ring me back with the quote but never did, wen I rang again I was talking to another girl who couldn't find the person I had been talking to...

Read all

See full customer review

Trusted Customer

8 years ago

Date of purchase: 05/09/2016

Price increase was horrendous. For a busy person, needing to call Axa is a massive pain - they need to validate everything.

Paul Monks

AXA Insurance - Ireland

8 years ago

Hi Adrian,

Thank you for your feedback. We are sorry that your customer service experience did not meet expectations. We do understand that our procedures can be quite time consuming, but we are bound by Central Bank regulations and must conduct business in an approved manner, which means validation of all information and lengthy phone procedures.

The price, unfortunately is something that we can do little about as we have had to implement rate changes for all of our products as a result of the current insurance market situation.

If you have any questions or queries, please feel free to contact me.

Regards

Paul Monks

See full customer review

Paul

****

8 years ago

Date of purchase: 01/09/2016

What Paul said about AXA Insurance - Ireland:

Very good

See full customer review

Elizabeth

dublin

8 years ago

Date of purchase: 04/09/2016

What Elizabeth said about AXA Insurance - Ireland:

excellent service.

AXA had great customer service and the renewals are so easy you literally have to do noting no long phone calls or forms it's all done for you. Very time saving. A brilliant service.

See full customer review

Trusted Customer

8 years ago

Date of purchase: 01/09/2016

Reliable , competitive, nominal and hassel free service for learner permit holders .

The service is efficient and there is no hassel involved .The rates are nominal in the market . The staff is co operative .Entertain learner permit holders as well.will use this service in future as...

Read all

Laura Hagan

AXA Insurance - Ireland

8 years ago

Dear Shazia

Thank you so much for leaving such a nice comment on AXA's service.

We are delighted that you would recommend AXA to your friends, and we look forward to helping you in the future.

Kind regards

Laura

See full customer review