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AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 147,165 reviews

Trusted Customer

Feefo Verified

Roscommon

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Both times I called the agent was lovely and very helpfully

Yes I certainly would when I queried by it had gone up regardless of the fact I never had a claim in my life the agent did her best and got it reduced by €11 which is not a lot but when your a widow...

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

hugely disappointed

extremely disappointed that AXA start off with a huge premium despite my 12 years of no claims! then act as though you are doing me a favour by reducing it, when it is still 10% higher than prior...

Nikki Kelly

AXA Insurance - Ireland

7 years ago

Good afternoon Dermid.

Thank you for taking the time to leave your feedback.

We are sorry to hear you were disappointed that we were unable to reduce the price of your home insurance renewal. I can confirm that my colleague who spoke to you regarding your renewal was correct. They advised you the price issued was the best price we could offer this year and that was the case this time.

Over 80% of our customers renew with us each year and we try our very best to offer them the most competitive cover and quotation. Our agents would always try and do the very best they can for you.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Fast no fuss

Efficient and helpful.

Trusted Customer

Feefo Verified

7 years ago

Spot on

Your representative was highly efficient and friendly

Trusted Customer

Feefo Verified

7 years ago

Greedy people

Poor service greedy about money am with axa last 5 years with 4 year full licence and 8 years no claim still paying 1166 euros didn't give a single penny discount at time of renewal.am sell my...

Nikki Kelly

AXA Insurance - Ireland

7 years ago

Good Afternoon,

Thank you for taking the time to leave your feedback.

We are sorry to hear you were disappointed that we were unable to reduce the price of your renewal. I can confirm that my colleague who spoke to you regarding your renewal was correct. She advised you the price issued was the best price we could offer this year and that was the case this time as we matched last years premium. The premium will reduce as soon as the named driver has a full licence and also next year as a full no claims bonus will then be available on the vehicle.

Over 80% of our customers renew with us each year and we try our very best to offer them the most competitive cover and quotation. Our agents would always try and do the very best they can for you.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Courteous and speedy

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Brilliant service

Trusted Customer

Feefo Verified

7 years ago

Great renewal this year

Very helpful and friendly staff.

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Recommend

Trusted Customer

Feefo Verified

7 years ago

Everthing great

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