I sent two emails re my no claims discount and driving experience and haven't received any response to date.
Nikki Kelly
AXA Insurance - Ireland
7 years ago
Good Morning,
Thank you for taking the time to leave your feedback.
I can see you contacted us directly yesterday and discussed this yesterday and I am glad you have now been provided the correct email address in order to have your documentation validated. As advised via the automated return email this can take up to 72 hours to be processed and we will be in touch via email as soon as your policy has been validated.
We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.
Kind Regards,
Nikki
Feefo Coordinator
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Trusted Customer
Feefo Verified
7 years ago
As above
Professional, competent & reliable
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Took £23 off my House Insurance and male receptionest was most helpful and knowledgeable. Axa is a company that I trust.
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Trusted Customer
Feefo Verified
7 years ago
Cheapest I could get
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Trusted Customer
Feefo Verified
Dublin
7 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Good insurance
Great insurance good renual values so far not like others
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Trusted Customer
Feefo Verified
7 years ago
Monopoly - the ilusion of choice
I only went for renewal with axa because I was FORCED to renew with Axa!
I had an accident in October which was NOT my fault, there's nothing to be claimed from my policy, yet all other insurers...
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Nikki Kelly
AXA Insurance - Ireland
7 years ago
Good Afternoon,
Thank you for taking the time to leave your feedback.
I apologise for the issue you have encountered with other insurers. Unfortunately, we have no control over the underwriting guidelines of other companies and can only control our ability to provide a renewal quotation and claim settlement. I can confirm there is no active claim on your policy and this has been reflected with the renewal premium offered this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards,
Nikki
Feefo Coordinator
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Excellent service very helpful
Excellent would highly recommend axa
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Trusted Customer
Feefo Verified
Dublin
7 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Helpful customer service who problem solved and suggested solutions to my p
Helpful customer service who problem solved and suggested solutions to my predicament. I had enquired with the same situation to other insurance companies and was met with only flat refusal or...
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Trusted Customer
Feefo Verified
Drogheda
7 years ago
What Trusted Customer said about AXA Insurance - Ireland:
yes , very good and friendly service
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Trusted Customer
Feefo Verified
TUAM
7 years ago
What Trusted Customer said about AXA Insurance - Ireland:
My self and my late husband have always been with axa.
Contacted your Galway Office re insurance renewal and got a positive discount.
Spoke to a lovely girl - name escapes me - who was so helpful.
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