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AXA Insurance Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,594

2,029

341

142

310

13,416

ratings over the past year

Displaying all 150,869 reviews

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Too expensive

Nikki Kelly

AXA Insurance

7 years ago

Good Morning James.

Thank you for taking the time to leave your feedback.We are sorry to hear you were disappointed with your renewal premium. I have had a look at your policy today, and I can confirm this is the best premium we would be able to offer this year as it reduced by €28.02 on the total premium paid last year.

Over 80% of our customers renew with us each year and we try our very best to offer them the most competitive cover and quotation. Our agents would always try and do the very best they can for you.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

It was so easy and straight forward to purchase insurance

Trusted Customer

Feefo Verified

Sallins Co.Kildare

7 years ago

What Trusted Customer said about AXA Insurance:

miła https://zasoby.tlen.pl/redirect?brand=wp&brand=wp&label=5&platform=des

Kompetentna osoba i uprzejma

Trusted Customer

Feefo Verified

7 years ago

yes

Trusted Customer

Feefo Verified

Bray

7 years ago

What Trusted Customer said about AXA Insurance:

Very helpful service agent

It takes so long just to get through all the automated answering before you get to speak to an agent. Customer service agent was very helpful and efficient once I got to speak to him

Trusted Customer

Feefo Verified

Manorhamilton

7 years ago

What Trusted Customer said about AXA Insurance:

frustrating to say the least

I was holding on for half hour and then told to leave my number. I did that 12 days ago and still not received a call back

Nikki Kelly

AXA Insurance

7 years ago

Good Morning Oliver,

Thank you for taking the time to leave your feedback.

I apologise you did not receive a call back as requested. We are currently reviewing our call back procedures and hope to implement a more refined model to ensure our call backs are completed in order and as soon as possible.

We are also training additional staff to ensure hold times are reduced and a more swift service can be delivered to all our customers.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

7 years ago

Great service

Great service from the Limerick branch.

Trusted Customer

Feefo Verified

7 years ago

Very pleasant and helpful staff.

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

n/a

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Price and the depozit

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