Hi Alan,
Thank you very much for this lovely comment.
Donna is actually not very long out of training so this is excellent feedback for her and our training team to receive.
We work very hard to ensure we are providing excellent customer service at every contact so its excellent to know we are able to instil this attitude into our staff and ensure you are getting top class service from Day 1.
We hope to continue to provide you with this level of service for years to come.
Have a great weekend!
Kind Regards,
Nikki
Feefo Coordinator