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AXA Insurance - Ireland Reviews

Rated
Excellent
Service
4.6
/5

5

4

3

2

1

11,029

2,601

398

196

363

14,587

ratings over the past year

Displaying all 136,116 reviews
AW
Alan Warnock
Dublin
7 years ago
Date of purchase: 18/04/2018
What Alan Warnock said about AXA Insurance - Ireland:
Donna went beyond what was required to make the sale
Donna from your customer service department went out of her way to help me get insured with you. Really excellent
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Nikki Kelly
AXA Insurance - Ireland
7 years ago
Hi Alan,

Thank you very much for this lovely comment.

Donna is actually not very long out of training so this is excellent feedback for her and our training team to receive.

We work very hard to ensure we are providing excellent customer service at every contact so its excellent to know we are able to instil this attitude into our staff and ensure you are getting top class service from Day 1.

We hope to continue to provide you with this level of service for years to come.

Have a great weekend!

Kind Regards,

Nikki
Feefo Coordinator
EM
Elizabeth Murphy
7 years ago
Date of purchase: 19/04/2018
What Elizabeth Murphy said about AXA Insurance - Ireland:
Excellent service
Excellent rates and great service from customer team.
SA
Sarah
7 years ago
Date of purchase: 19/04/2018
What Sarah said about AXA Insurance - Ireland:
Excellent service
Customer service is excellent, never waiting long on the phone for queries to be dealt with and excellent competitive price compared to other companies!
Trusted Customer
7 years ago
Date of purchase: 21/04/2018
I would definitely recommend AXA to my friends and colleagues as they reward customers when fellow family members take out policies with the company. Their customer service team were very friendly...

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Trusted Customer
7 years ago
Date of purchase: 19/04/2018
Easiest car insurance renewal ever.
It was a renewal, quote arrived as stated by AXA, paid online, insurance in place, no need to go looking for alternatives as AXA put together a competitive package.
Trusted Customer
7 years ago
Date of purchase: 21/04/2018
Friendly and efficient.
Friendly and efficient
SC
Samantha Covill
7 years ago
Date of purchase: 17/04/2018
What Samantha Covill said about AXA Insurance - Ireland:
Fantastic and easy to work with
Fantastic and easy to work with
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Eoin
AXA Insurance - Ireland
7 years ago
Good afternoon Samantha,

Thank you for taking the time to complete our customer service survey.

We are delighted you were happy with our service and found it an easy process.

Thank you for insuring with AXA.

Kind regards,
Eoin
JL
James Lynskey
7 years ago
Date of purchase: 17/04/2018
What James Lynskey said about AXA Insurance - Ireland:
Never came across more rude staff in your Athy branch in my life
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Nikki Kelly
AXA Insurance - Ireland
7 years ago
Hi James,

Thank you for taking the time to leave your feedback.

I tried to contact you yesterday however we were cut off due to bad signal and I have tried again today however was unable to reach you.

We take your feedback very seriously and would be happy to investigate this further if you wish. Our dedicated customer service team are available 8am - 8am Monday - Friday and 8am - 4pm Saturday on 1890 247 365 or alternatively you can also contact any of our branches during opening hours which can be found on our Website: https://www.axa.ie/insurance/branches/

Kind Regards,

Nikki
Feefo Coordinator
FJ
Francisca Jegbefume
7 years ago
Date of purchase: 23/04/2018
What Francisca Jegbefume said about AXA Insurance - Ireland:
okay
Trusted Customer
7 years ago
Date of purchase: 17/04/2018
Great from first phonecall, very helpfull and cheapest insurance i got
About AXA Insurance - Ireland
AXA Insurance Ireland is one of Irelands largest and oldest Insurance Companies but our approach is right up to date.
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Wolfe Tone House, Wolfe Tone Street, Dublin, County Dublin, 1, Ireland
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About AXA Insurance - Ireland
AXA Insurance Ireland is one of Irelands largest and oldest Insurance Companies but our approach is right up to date.