Best service ever.
- No waiting on the line for the team to pick up the phone.
- All possible disclaimers.
- Very clear communication.
- I could understand everything they said (I'm not so well...
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Erika Rafferty
AXA Insurance - Ireland
8 years ago
Hi Maksim,
Thank you for taking the time to leave this positive feedback.
We are delighted that you were happy with the service we provided.
Got good value car insurance, even though it had gone up which seems ridiculous, it was the cheapest I could find. They had an efficient service, would buy from them again
The call centre was really busy so had to wait ages to get connected but when I did you offered the best quote.
Laura Hagan
AXA Insurance - Ireland
8 years ago
Hi Rachel
thank you for taking the time to leave your comment.
Unfortunately we sometimes have high volumes of calls into our call center ans this is the reason why you experienced such a long wait time on this occasion. If this happens again, you can chat to one of our agents online, or send us an email.
We are very happy that we were able to offer you the best product at a price that you found reasonable.
local staff are extremely helpful. However on the 2 occasions where I had the misfortune to be hit once by another Axa member and then an uninsured driver, the claims staff after the incident left a...
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