AXA Insurance is no longer an active Feefo customer
Displaying all 298,782 reviews
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Lesley Elliott
Feefo Verified
1 year ago
What Lesley Elliott said about AXA Insurance:
Good price
Good price and easy to renew.
Anthony C
AXA Insurance
1 year ago
Good morning - thanks for taking the time to leave us your feedback.
I’m really pleased to hear you've renewed with us and that we could offer a good price. If you ever need anything, just get in touch.
Enjoy your day 😊
Anthony C
AXA Customer Service Team
0
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Anthony Hughes
Feefo Verified
Rhoose
1 year ago
What Anthony Hughes said about AXA Insurance:
Excellent renewal service
Excellent service,everything explained clearly price competitive but not the cheapestexcellent communication
Anthony C
AXA Insurance
1 year ago
Good morning - thanks for taking the time to leave us your feedback.
I’m really pleased to see you had a positive experience with us. If you ever need anything, just get in touch.
Enjoy your day 😊
Anthony C
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Pleased reassured and clear
Very good and spoke to some nice people when I had to call.
It’s nice to do things online but much better when you can talk to someone if needed for reassurance ect.
Thank you
Anthony C
AXA Insurance
1 year ago
Good morning - thanks for taking the time to leave us your feedback!
I’m really pleased to see you had a positive experience with us. Thanks so much for choosing us this year!
Enjoy your day 😊
Anthony C
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Efficient and helpful
Efficient and helpful
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your feedback about your recent renewal.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Extremely easy and quick to apply online
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your great feedback about the policy you've purchased recently.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
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SS
Samantha Strawson
Feefo Verified
Halifax
1 year ago
What Samantha Strawson said about AXA Insurance:
Great all round
Great customer service, easy to navigate the webpage and competitive prices
Paul
AXA Insurance
1 year ago
Hi Samantha,
Thanks for your great feedback about the renewal you've had recently.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Diabolical service! They are not for their customers.
Terrible insurers. For a company who is supposed to fight for me and have my back, when i have legal protection. They are not supporting me! Ridiculous company.
Happy to take my money yearly, but...
Read more
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your feedback. I'm so sorry that you've had this experience regarding the claim you've made.
If you have any further questions, please contact our Claims Team directly and they will be able to review this further for you.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Excellent
Excellent - fast, easy to navigate. Well priced.
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your great feedback about the policy you've purchased recently.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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JF
John Fox
Feefo Verified
1 year ago
What John Fox said about AXA Insurance:
Very good
Gary
AXA Insurance
1 year ago
Hello John,
Thanks for renewing your policy, we really do apprerciate it.
Take care,
Gary
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Very efficient and friendly staff
Very efficient staff willing to help with queries when renewing. Discount available when also linking home insurance.
Gary
AXA Insurance
1 year ago
Thanks for renewing your motor policy with us recently.
It's great to see you've taken advantage of our multi policy discount too.
Take care,
Gary
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.