AXA Insurance is no longer an active Feefo customer
Displaying all 298,782 reviews
Trusted Customer
Feefo Verified
1 year ago
Insurance with professionals that listen to.
I have always been able to call up and speak to professional people. This year my car insurance has gone down so even better. I have also got my house insurance with yourselves so saving some money 😄
Jasmin
AXA Insurance
1 year ago
Hi there,
It's great to hear you're happy with our service! We're really glad you've renewed with us so please don't hesitate to get in touch if there's anything we can help with.
Best wishes
Jasmin
AXA Customer Service Team
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Peter Delves
Feefo Verified
1 year ago
What Peter Delves said about AXA Insurance:
Very efficient
Jasmin
AXA Insurance
1 year ago
Hi Peter,
It's great to hear you're happy with your new policy! We're really glad you've picked us so please don't hesitate to get in touch if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
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JOHN WILKINSON
Feefo Verified
1 year ago
What JOHN WILKINSON said about AXA Insurance:
very good, efficient and straight forward
Jasmin
AXA Insurance
1 year ago
Hi John,
It's great to hear you're happy with all things AXA! We're really glad you've renewed with us so please don't hesitate to get in touch if there's anything we can help with.
Best wishes
Jasmin
AXA Customer Service Team
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Trusted Customer
Feefo Verified
1 year ago
Good processes
Good value
Gary
AXA Insurance
1 year ago
Thanks for taking the time to get in touch.
It's great to see you've renewed your policy with us again.
Take care,
Gary
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
On-line difficulties
Because I find most online transactions very difficult and time consuming I find myself unable to provide a fair review. I can only say that once my problem with passwords sorted, things went better...
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Jasmin
AXA Insurance
1 year ago
Hi there, thanks for taking the time to leave us a review
It's great to hear you're happy with your policy so far. Although you can manage most things online we are hear if you need us - you'll find our contact details on your Policy Schedule.
Take care
Jasmin
AXA Customer Service Team
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Patrick Butler
Feefo Verified
East Sussex
1 year ago
What Patrick Butler said about AXA Insurance:
Brilliant
Great service
Gary
AXA Insurance
1 year ago
Hi Patrick,
It's great to see you've insured your car with us this time around.
Have a lovely day,
Gary
AXA Customer Service Team
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Trusted Customer
Feefo Verified
1 year ago
5 star customer service
Excellent customer service staff are very helpful and knowledgeable. Well done guys 5 stars.
Gary
AXA Insurance
1 year ago
Thanks for your wonderful comments!
I'm so pleased to see you've received excellent customer service from us, I know how hard our teams work to offer that level of service.
Take care,
Gary
AXA Customer Service Team
0
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SC
Satisfied Bournville customer
Feefo Verified
Birmingham
1 year ago
What Satisfied Bournville customer said about AXA Insurance:
Satisfied. Customer
A a seem very efficient and helpful. The annual renewal was only marginally more than the previous year.
Gary
AXA Insurance
1 year ago
Hello Sally,
Thanks for renewing your policy with us again.
Have a lovely day,
Gary
AXA Customer Service Team
0
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DAVID LOWTH
Feefo Verified
Boston Lincolnshire
1 year ago
What DAVID LOWTH said about AXA Insurance:
Axa was there when needed
I have been with AXA for several years and unfortunately needed to make a claim once they paid for the repairs which was done excellent and the claim was straight forward no hassle I was very...
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Gary
AXA Insurance
1 year ago
Hi David,
Thanks for renewing your policy with us again.
It's great to see you had such good service from us when you needed it recently.
Take care,
Gary
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Excellent
Excellent. Second year I’ve stayed with AXA, always friendly and helpful if need information and my payment has decreased this year for the same cover always a bounce.
Gary
AXA Insurance
1 year ago
Thanks for renewing your policy with us again, we really do appreciate it.
Have a lovely day,
Gary
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.