AXA Insurance is no longer an active Feefo customer
Displaying all 298,782 reviews
TA
TOM Aitken
Feefo Verified
Coatbridge
1 year ago
What TOM Aitken said about AXA Insurance:
Easy to purchase
Easy to get quote and purchase on line
Paula
AXA Insurance
1 year ago
Hi Tom.
Thanks for taking the time to leave a review of your experience.
It's great to hear you found it easy to get a quote & purchase your policy with us online.
Thank you for choosing to insure your car with AXA. I hope you spend many happy years with us.
Best wishes
Paula
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Very good
Very efficient , customer friendly
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's great to hear how happy you are with our service and our customer friendly attitude.
Thank you for renewing your car insurance with us for another year. I can see you've been with AXA since 2018, so we really appreciate your loyalty and custom.
Best wishes
Paula
AXA Customer Service Team
0
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CW
carole wakefield
Feefo Verified
SUNBURY-ON-THAMES
1 year ago
What carole wakefield said about AXA Insurance:
GREAT SERVICE.
AN ECELLENT SERVICE. ALL EXPLAINED VERY CLEARLY. MADE SURE I KNEW ALL ABOUT THE POLICY.
Paula
AXA Insurance
1 year ago
Hi Carole.
Thanks for taking the time to leave a review of your experience.
I'm glad to hear you were happy with the renewal process and our communication and that our phone staff could offer you a great service.
Thank you for renewing your home insurance with us for a 3rd year, we really appreciate your custom.
Best wishes
Paula
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
helpful, reliable
satisfactory I feel safe without having to do anything.
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's great to hear how confident you feel with our service - if ever you need our help. we'll be right there for you!
Thank you for renewing your home insurance with us for another year.
I can see you've been with AXA since 2018, so we really appreciate your loyalty and custom.
Best wishes
Paula
AXA Customer Service Team
0
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MW
Michael Wattis
Feefo Verified
Falmouth
1 year ago
What Michael Wattis said about AXA Insurance:
Quick and easy
Paula
AXA Insurance
1 year ago
Hi Michael,
Thanks for taking the time to leave a review of your experience.
It's great to hear you found the renewal process was easy.
Thank you for renewing your car insurance with us for another year.
Best wishes
Paula
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Very easy to change any details on line and no admin fees
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's great to hear you're happy with our online portal and that it helps you avoid admin fees.
Thank you for renewing your car insurance with us for another year, we really appreciate your custom.
Best wishes
Paula
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Very satisfactory all around
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's great to hear how happy you are with everything!
Thank you for renewing your home insurance with us for another year. I can see you've been with AXA since 2018, so we really appreciate your loyalty and custom.
Best wishes
Paula
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Fast
Very quick and efficient. With todays market the price is balanced and acceptable for myself
Jasmin
AXA Insurance
1 year ago
Hi there, thanks for taking the time to leave us a review.
We're really glad you're happy with the service you've received - please don't hesitate to reach out if there's anything else we can help with!
Best wishes
Jasmin
AXA Customer Service Team
0
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MO
Michael Odonnell
Feefo Verified
Tarbert, Argyll PA29 6XR
1 year ago
What Michael Odonnell said about AXA Insurance:
Good cover at a good price but would have preferred to discuss with someone by phone but could not get a contact number.
Jasmin
AXA Insurance
1 year ago
Hi Michael, thanks for taking the time to leave us a review.
We're really glad you're happy with your new policy. Although the first purchase can only be done online we are here to help if you need anything over the next year; you'll find our contact details on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Very good
Jasmin
AXA Insurance
1 year ago
Hi there, thanks for taking the time to leave us a review.
We're really glad you're happy with your policy renewal - please don't hesitate to reach out if there's anything else we can help with!
Best wishes
Jasmin
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.