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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,164 reviews

Trusted Customer

Feefo Verified

Magherafelt

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Fantastic!!!

Excellent customer service, with very friendly and helpful staff.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Lyndsay,

It's great to hear directly from satisfied customers, thanks for your feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Belfast

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service by AXA Direct Northern Ireland

Very good

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service by AXA Direct Northern Ireland

Service was really easy to use.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Conor,

It's always great to hear from customers who find our local service efficient.

Kind regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

Good service by AXA Direct Northern Ireland

Good telephone service

Trusted Customer

Feefo Verified

Newtownabbey

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service by AXA Direct Northern Ireland

Very helpful and great value

Trusted Customer

Feefo Verified

9 years ago

Good but not perfect

Certificate recieved was incorrect. To get it amended I had to wait 15 mins on telephone hold to get through to staff member. It was then sorted out easily.

Trusted Customer

Feefo Verified

Portadown

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Competitive and local

Excellent local insurance brokers, easy to access and deal with and I enjoy the online aspect. I have had no problems and continue to use AXA each year as they are always very competitive.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Stephen,

Thanks for your on-going loyalty and such positive feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

Costs are a joke!

Price, I have always paid comprehensive insurance but that no longer means one payment covering everything there is almost another £100 of 'add-on's', I have no claims, no penelty points but my...

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Average service by AXA Direct Northern Ireland

You keep putting insurance up and cars are getting older every year.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Margaret,

Thanks for taking the time to provide feedback.

At AXA Direct we do endeavour to keep our prices competitive however all insurance prices have increased this year due to many external factors including repair costs and personal injury claims.

Thank you for your on-going loyalty and for placing your business with us.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Antrim

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Haven't received my policy certificate in original yet.

Good service however I think that automatically renewal should proceed without having to directly renew when a person agrees for the premium.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Andreia,

Thank you for taking the time to give feedback. I apologise for the delay in your documentation.

I have issued your certificate to you today and it is available to you on your MyAXA portal.

Kind Regards

Brendan

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