How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Northern Ireland Reviews

http://www.axani.co.uk/

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

1,524

225

26

29

43

1,847

ratings over the past year

Displaying all 30,852 reviews

Trusted Customer

Feefo Verified

9 years ago

Although I havent had to use AXA for a claim renewal has been painless.

My premium has increased but the level of service is good. Renewal of the policy was simple and straight forward.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback. Much appreciated.

0

TC

Trusted Customer

Feefo Verified

Omagh district

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Renewal poicy was quick and efficient.

I spoke to Ciaran on the phone at time of renewal. He was professional and helpful. It did actually take some time to get through to him and had to listen to a recorded message a couple of times.

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very happy

Polite and concise

0

TC

Trusted Customer

Feefo Verified

Bt53

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellect - listened to - understood - no hassle

I was impressed with the service i received from your representative. Saved £100 on quote from another company.

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very good

0

Trusted Customer

Feefo Verified

9 years ago

I was able to talk to a real person Iwas with Hughes but am taking my business to AXA because you have an office I can call into the young man was very pleasant I was out with my new insurance cover...

0

Trusted Customer

Feefo Verified

9 years ago

Susanne was good at her job and this was what impressed me

I used yellow pages and was connected to office in Ballmena spoke to Susanne who was very helpfull and pleasant to speake to.

0

TC

Trusted Customer

Feefo Verified

derry

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

great service

great service with axa

0

Trusted Customer

Feefo Verified

9 years ago

Very helpful

0

Trusted Customer

Feefo Verified

9 years ago

Happy with outcome thank you

I got a better deal when I rang the second time the lady I was speaking to was very helpful.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo