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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,853 reviews

Trusted Customer

Feefo Verified

9 years ago

No hazzle

It was very easy to renew my car insurance.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback Lorna and your business.

Trusted Customer

Feefo Verified

9 years ago

decent value, not too greedy, easy online platform to use

easy to deal with. much better value than some local reseller/agents.

Trusted Customer

Feefo Verified

Enniskillen

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great value car insurance

Cheapest insurance online

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very impressed and satisfied

Very helpful informative friendly service. Suzanne helped me and I was bery impressed by her customer service.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for the lovely Lorraine. I'm delighted you enjoyed our local service.

Trusted Customer

Feefo Verified

Cookstown

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Stressful day in trying to become a customer not sure it was worth it

I have been a customer since 2013 and rang about renewal to my local branch in magherafelt and got *Identifiable information removed by Feefo*. The service and manner of *Identifiable information...

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Susan and for taking the time to talk to me. Please accept my sincere apologies once again. I feel as disappointed as you must have felt when I read the level of service your received. Thank you for coming back to Axa. We really do value your business and I'm delighted you got speaking to a member of staff who looked after you properly.

Trusted Customer

Feefo Verified

Bangor

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I was pleased with the service and the revised quotation.

My original quote for my car insurance was £340, however, when I called into the Bangor branch office, I got the quote reduced to £265, a saving of £75. It therefore pays to negotiate in person and...

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Janet. I'm delighted you renewed with us and value our local service.

Trusted Customer

Feefo Verified

Enniskillen

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very quick and easy to deal with

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Graham. I'm delighted you had a hassle free experience.

Trusted Customer

Feefo Verified

9 years ago

Good service and good price but website design flaw meant I had to ring up to get my cover after already inputting all my details online and then when on the phone I was told I had put down something...

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Fergal and for taking the time to talk to me today. I'm sorry we didn't meet your needs and as discussed I have arranged a refund of £15 but kept key cover on your policy. Again please accept my sincere apologies for this oversight.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Disappointed

Disappointed that I didn't get a better deal on home and building insurance when I got car insurance.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Venessa. Thank you for your car business and I'm sorry we couldn't meet your expectation on your home insurance. Hopefully you'll give us another chance to quote next year.

Trusted Customer

Feefo Verified

Belfast

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good value and service

I had tried quite a number of different websites and insurance companies, but found in all cases that the prices were very high. I was pleasantly surprised at the quote given by AXA and the...

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback James. I'm delighted you had a good experience on our website and have joined the Axa family.