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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,853 reviews

Trusted Customer

Feefo Verified

9 years ago

Only problem with axa is getting emails at 230 in the morning

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Dear Mr & Mrs McKay. Thank you so much for taking the time to talk to me today. I will certainly look at the reason as to why you are receiving e-mails in the early hours of the morning and as promised, I will give you a call back on Tuesday. Many thanks

Trusted Customer

Feefo Verified

Northern Ireland

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Horrendous

Constant hassle so will not be using them again after cancelling policy

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Hi Jodie, Thank you very much for leaving your feedback. I am very disappointed to see that you did not have a good experience. I would very much like to talk to you and I have tried to contact you today. I have left you my contact details on your voicemail and would be grateful if you could give me a call .

Trusted Customer

Feefo Verified

dungiven

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

axa is superb service

excellent service and communication/would recommend

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi James,

It's great to get such positive feedback, thanks for taking the time to provide feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Co Tyrone

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Disappointed and unfair treatment

Extremely disappointed policy was cancelled as proof of no claims wasn't shown however didn't receive a letter asking me to .. when I told this to the lady she said there was nothing she could go...

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Caroline,

I understand that my colleague Richie tried to call you this afternoon to discuss this further, he has left his contact details on your voicemail.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

no problems

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Professional Service

Very helpful in sorting out my renewal.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Eileen,

Thank you for taking the time to leave your feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Nothing to say

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Deirdre,

Your feedback is much appreciated.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Belfast

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Absolutely outstanding :)

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Samuel,

Thanks very much for the positive review, always great to hear from a satisfied customer.

Kind Regards,

Brendan

Trusted Customer

Feefo Verified

Strabane

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great insurance

They are ok. Only get a curtacy car for 7 days. No good when you have no way to work for 4 weeks until they pay out.

Trusted Customer

Feefo Verified

Northern Ireland

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent cover

Broke down twice over the winter and AXA free breakdown cover saved my bottom twice by getting me a tow truck to take my car to the destination I wanted without any charges!

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