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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,284 reviews

Trusted Customer

Feefo Verified

9 years ago

Great

When you hacmve an accident, even if minor, you panic. Stsff were very helpful and efficient

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Telephone conversation was straight forward , documentation arrived in post a few days later .

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Ronnie,

Thank you for taking the time to leave your feedback.

I am pleased to hear it was a straightforward and you received your documents in a few days.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Best price from word go

Quote the best renewal price from word go instead of a haggling match

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Emma,

Thank you for taking the time to leave your feedback.

We do try to offer the best price for all customer's at renewal, however we may need to update information which may have changed in the last 12 months which allows us to offer a further reduction.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

The lady that dealt with we was very helpful and explained every thing

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Gary,

Thank you for taking the time to leave your comment.

I am pleased to hear you found the service helpful and that everything was well explained.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Would buy again.

Rang Axa to discuss premium renewal fee. Staff member pleasant and courteous. Got a decrease in premium. Satisfactory outcome.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the staff member pleasant and courteous and that we were able to get you a great deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I just can't trust AXA

Every year AXA issue a policy renewal quote at 2-3 times the cost of the previous year. When I compare the renewal quote to a new policy quote via the website I get quoted roughly the same price as...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Sean,

Thank you for taking the time to leave your feedback.

I am sorry to hear you feel like the cost increases, this account for your wife has been able to avail of our multi product discount and we hope to be able to continue to provide great customer service and a great price for both your wife and yourself for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Great Service, able to work with the client to ensure repeat business

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service great and that you would be happy to repeat your business with us.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Very good service

Very helpful to get me the best deal

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your comment.

I am pleased that you found the service helpful and we were able to get you a great deal for your insurance needs.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very efficient

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

gave me helpful advice

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