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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

9 years ago

Very helpful, good to talk to actual people

Very helpful, dealt with quickly and by friendly staff.

Trusted Customer

Feefo Verified

9 years ago

I have been with axa for 10 years and never had any problems. The cover is fab and I wouldn't go anywhere else

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for your comment.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service.

I appreciated the early communication to remind me of my renewal. I called to the local office (Boucher Road Belfast) and spoke to a advisor I think her name was Patricia. She was very helpful and...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Patricia,

Thank you for taking the time to leave such positive feedback. I am pleased to hear you found the renewal process so straightforward and we were able to get you a great deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Newtownabbey

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Fast, friendly, easy

Firstly, a local office with human beings! So pleasant being able to speak to a local person. The staff were very efficient and knew their business. My quote was sorted in a few minutes and wasn't...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Ian,

Thank you for taking the time to leave your comment.

It is great to hear you value the local branch service and we were able to get you a great deal for the cover you wanted.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I found very good price offered to me from Axa, 40% down from my previous insurer's renewal! That is huge diference! Online quote was great price, yet before I payed for it, I got a call from one of...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Egidijus,

Thank you for your comment. I am pleased to hear you found the service both on line and on the website so helpful.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good but not perfect

My contact was polite, efficient. and very helpful. On the negative side, if I hadn't called, I would have paid approx £50 more for my insurance, why wasn't I given the "best" price from the outset,...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Lauren,

Thank you for taking the time to leave your comment.

I am pleased to hear you found the service efficient and helpful. In regards to your renewal premium we do try to offer the best price from the outset but the price is based on the information we collected the previous renewal.

We may be able to allow further discounts once we confirm if any changes occurred and ensure the level of cover is what is required.

We do value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Friendly, efficient, good value.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very efficient, good customer experience.

Trusted Customer

Feefo Verified

9 years ago

Quick, easy & reliable

Trusted Customer

Feefo Verified

9 years ago

A great review

You want my review, I HATE INSURANCE! Voluntarily FORCED daylight robbery, penalised for something you don't want to do and fear mongering! Go jump off a short pier!

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback

Kind Regards

Stacie