How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,293 reviews

Trusted Customer

Feefo Verified

9 years ago

Always helpful very explanatory . The staff are courteous and you don't have to sit on hold for ages

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback.

It is great that you found the staff courteous and we were able to get you sorted without waiting.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

excellent to do buissness with.

second to none very smooth handling girls on the phone handled my quotes and enquiries with ease well trained and well mannered axa will smash all the rest in insurance well they did for me the...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Joe,

Thank you for taking the time to leave your feedback.

It is great to hear such positive feedback in regards to the service you received.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

they were very helpful took time to explore the best options for me and at a very competitive rate

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Francis

Thank you for taking the time to leave your feedback.

Its is great to hear that you found the service helpful and you were well informed of the cover for yourself.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

quick, effortless, efficient, convenient

My renewal transaction via telephone was quick and painless, I got the insurance policy I wanted at the price I needed. The renewal was completed effortlessly and documents arrived within the week.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear that the renewal process was quick and painless and that everything was completed effortlessly.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

impossible to get into. I have been trying to register for myaxa and when I put in my details I am then asked for a verification code which was supposed to have been emailed to me but there is no...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear of the issues you have experienced when trying to log into your Myaxa account.

I have passed the information to our internet support team to investigate and hopefully improve the service.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Very worth while

Very helpful local guy and was able to save £100 with one phone call

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback.

It is great to hear that we were able to get you a great deal for your insurance needs and that the advisor was very helpful.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

spoke to a lovely girl, Eimear in the Abbeycentre, Newtownabbey, outside Belfast She was very helpful and explained everything, including things I thought I knew but apparently not, bought the...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Philomena.

Thank you for your positive feedback.

It is great to hear you received such lovely service from Eimear and that you value the local branch service.

We look forward to providing you with great customer service for years to come and for any additional vehicles you may need covered.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

exellant sevice,very easy to talk to on the phone. best of all a great price and easy payments.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Robert,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service excellent and the staff easy to talk to.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Great Choice

Cheapest quote I received. Very easy to buy and very fast feedback. Also very clear instructions with further documents that I needed to provide.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

It is great to hear that you found the service fast and efficient and that everything was well explained in regards to the documents that will be needed.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago