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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,231 reviews

Trusted Customer

Feefo Verified

9 years ago

Easy to speak to, easy to understand and very accommodating with the cost and payments

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service easy to understand and that the payments and cost was very accommodating.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Great

Yes I find their service quick and easy to use.

Trusted Customer

Feefo Verified

9 years ago

Very expensive. NCB has no effect!!

Hard to get them on the phone. Whem asking questions they can sometimes brush off your concerns. Car insurance is EXTREMELY expensive. I have been given a much cheaper quote elsewhere and will be...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear of the difficulty you experienced when trying to deal with your policy.

I have sent an email to yourself in relation to the details of your actual account.

We value your loyalty to AXA and I hope we are able to provide you with insurance for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Great

Trusted Customer

Feefo Verified

9 years ago

Good Service

I went primarily online and found the site very straightforward. and easy to manoeuvre After this i was contacted by your local office in case there were any difficulties The reason i changed to AXA...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you had a good experience on line and that the local branch staff were there to help.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Good notification of when policy due. Initial insurance was very difficult

Need to have quicker acceptance of Canadian credentials. It took 3 months and a lot of stress.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service

Easy and straight forward, and helpful staff service

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Eric

Thank you for taking the time to leave your feedback.

It is great to hear you found the service easy and straightforward with helpful staff.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Thanks to Emma my switchover from another insurance company ran smoothly. Excellent customer service and would recommend 100%

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Shauna

Thank you for taking the time to leave your feedback.

It is great to hear that Emma made the process of moving company so easy and everything ran smoothly.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Quick & easy

Quick and easy to renew insurance with a very competitive price!

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service quick and easy and we were able to get you a good deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Portadown

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very pleasant staff member dealing with my business. Competent and efficient. Only a short waiting time before service.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Bryan

Thank you for taking the time to leave your feedback.

I am pleased to heart that you found the service pleasant, competent and efficient.

Kind Regards

Stacie

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