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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,165 reviews

Trusted Customer

Feefo Verified

9 years ago

Excellent Service

Although we had to wait a little while to be attended to (as there was only one member of staff on duty), service was excellent, and all options fully explained. And we saved money on house insurance...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear that the service you received was excellent and that all details of cover were fully explained.

It is great to hear that we were able to get you a great deal for both your home and car insurance.

We look forward to providing you with great customer for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Time and information willingly given :-)

I needed to renew but also had a few questions about a change in policy later in the year. The renewal was handled quickly and then the representative took the time to explain the options available...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Stephen

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service helpful and that your queries were dealt with regarding your renewal and possible changes in the year.

We value your loyalty to Axa Direct and look forward to continuing to provide great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

...

Trusted Customer

Feefo Verified

9 years ago

AXA seem to be a company with a personal service and honest approach.

I was offered a quote I was happy with in my renewal letter. I have left companies in the past when I got renewal letters with very high quotes that they then offered to reduce, but only after I got...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

It is great to hear that you value the integrity of our company and the service that is provided.

We value your loyalty and look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Professional service, excellent value.

I called at the Ballymena office and spoke to Alan, He dealt with my renewal enquiry. He searched the internet and was able to give me an alternative quote to the one I had from my previous...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Stephen

Thank you for taking the time to leave your feedback.

It is great to hear that you had a great experience when in the local branch and that you were dealt with in a professional manner and that we were able to get you a great deal.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

All very helpful in dealing with what I was after car insurance at a reasonable price.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service friendly and we were able to get you a great deal for your insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Satisfied customer

My contact was with a gentleman called Ciaran. I was ver pleased with the service he provided. He contacted me when I asked and I did not feel pressured into buying the AXA insurance policy....

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Janette

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service from Ciaran excellent and you were well informed of the details of cover.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Brilliant value for money

Trusted Customer

Feefo Verified

9 years ago

Yes very happy with the customer service and how my insurance request was handled. Thank you

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you are very happy with the customer service and how your query was dealt with.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Helpful, efficient and told my husband when the payments were due.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service helpful, efficient and that you were well informed of the details of your policy.

Kind Regards

Stacie

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