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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 29,600 reviews

Gemma O'Hagan

8 years ago

Date of purchase: 12/05/2017

What Gemma O'Hagan said about AXA Insurance - Northern Ireland:

Great, quick and easy service

Very helpful on the phone. Didn't have to wait on hold for ages and the process was very quick and simple...and the cheapest quote I could get (including comparison sites)

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Gemma,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service very helpful and that the process was quick and simple without making you wait for a member of staff.

Kind Regards

Stacie

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Trusted Customer

8 years ago

Date of purchase: 14/05/2017

Excellent service

The person who reviewed my car renewal was excellent thanks.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback

I am pleased to hear that the member of staff you dealt with was excellent.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

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David McKeown

8 years ago

Date of purchase: 11/05/2017

What David McKeown said about AXA Insurance - Northern Ireland:

I don't believe that my insurance can raise £120 it seems a disgrace tbh. I have been with the company for around 4 years and no discount it no use come next year I don't think I will renew.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello David,

Thank you for taking the time to leave your comment.

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards

Staicie

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Hamed Sharaf

Belfast

8 years ago

Date of purchase: 11/05/2017

What Hamed Sharaf said about AXA Insurance - Northern Ireland:

Recommended

Very helpful, best quote I could find, easily sorted.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Hamed,

Thank you for taking the time to leave your feedback.

it is great to hear the service you received was helpful and we were able to get you a great deal.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

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David Honeyford

Bangor N. Ireland

8 years ago

Date of purchase: 13/05/2017

What David Honeyford said about AXA Insurance - Northern Ireland:

Not All Insurance Giants are the Same.

Friendly, efficient service. Reviewed my renewal & saved me money.

See full customer review

Lesley Allen

8 years ago

Date of purchase: 09/05/2017

What Lesley Allen said about AXA Insurance - Northern Ireland:

Great service.

Prompt and excellent

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Emelye McManus

8 years ago

Date of purchase: 13/05/2017

What Emelye McManus said about AXA Insurance - Northern Ireland:

Contact with Axa was good but Autoglass broke my window when trying to fix it meaning I had to pay the £75 excess fee which is very annoying as before they broke it , it was completely covered by my...

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Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Emelye,

Thank you for taking the time to leave your comment.

I am sorry to hear of the inconvenience regarding getting your windscreen repairs.

I have passed your details to our Claims department.

Kind Regards

Stacie

See full customer review

Dermot McCrossan

Derry

8 years ago

Date of purchase: 11/05/2017

What Dermot McCrossan said about AXA Insurance - Northern Ireland:

Lowest price as well as helpful staff

I spoke to staff after trying unsuccessfully to renew online. They were most helpful and did all they could to help. TBH the price was also the lowest.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Dermott,

Thank you for taking the time to leave your feedback.

I am pleased to hear that we were able to get you a great deal for your insurance and also that we were able to get your policy renewed for you.

We value your loyalty to Axa Insurance.

Kind Regards

Stacie

See full customer review

Charles Corry

Belfast