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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,860 reviews

Trusted Customer

Feefo Verified

8 years ago

Great

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Disgusting patronising service

Are there minus buttons, if there were I would've used this!

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Vivienne,

Thank you for taking the time to leave your feedback.

I am sorry to hear you felt the service was patronising, I have passed your feedback to the relevant manager also as feedback.

We value your custom and we look forward to improving the service for you in future.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

AXA were extremely helpful when I rang to renew my car insurance. The lady I spoke to was able to answer any queries I had and they offered me a very competitive price.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service very helpful and we were able to answer any queries you may have had.

We value your loyalty to Axa Direct and look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I still haven't got my policy through email to get code to register online

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Stuart,

Thank you for taking the time to leave your feedback.

I would like to apologise for any delay you experienced in being able to access your on line account.

I have resent your registration email, this may filter to a junk file depending on your email setting.

If you still have any issues please contact Axa on 03458 28 28 22 to allow access for your account.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Could recommend staff for satisfactory and efficient service.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Jean,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the staff efficient. We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Very helpful and informative

Brilliant and fast service, friendly staff very helpful! Will recommend

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service brilliant and fast service with friendly staff.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Satisfied customer

Very helpful, no fuss. Sorted everything out for me , polite to speak to. Speaking to a local person is a big plus.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the service very helpful and everything was sorted out for you.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Excellent Customer Service

Very competitive quote & helpful member of staff. Now have all 4 cars insured with AXA.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service helpful and we were able to get you a great deal.

We value your loyalty to Axa and look forward to providing great customer service for all your policies for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service and quotes cheaper

Customer service was excellent in our local office.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Jennifer,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service in your local office excellent.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Professional staff ready to help

I needed to update AXA concerning change of circumstances so called at the AXA office on the Upper Newtownards Road. Staff very helpful and reassuring.

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