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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,861 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

All was easy, very accommodating and no big sales push

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello Kerry,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service helpful and everything was straight forward..

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I am very pleased with the cover I receive from AXA. The staff are friendly and helpful and I've never had any problems using them. Happy customer.

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello Daniel,

Thank you for taking the time to leave your feedback.

It is great to hear you found our customer service advisors to be friendly and helpful.

I am pleased we were able to get you a great deal for your insurance needs. We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

Very helpfull. Have a shop local to me. Keenly priced. Have recommended them to friends.

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service in the local branch helpful and we where able to get you a good price for your renewal. We are delighted you would recommend us to others

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

Especially when u have 10+ yes no claims bonus

Well I'm with this company for quite a while Put my insurance up nearly 80 pounds got another quote and they weren't long matching it Especially when you're with them full claims protected bonus 10+...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear you feel like the price does not reward loyalty, at Axa we do try to ensure that the best price is offered and come renewal we do always try to offer best price.

We value your loyalty to Axa Direct and look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Yes they are good and reliable

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

VERY SATIFIED

THE AXA INTERNET SITE IS VERY WELL LAID OUT AND EASY TO FILL IN. THE QUOTE WAS WELL BELOW THE RENEWAL FIGURE THAT I GOT FROM MY PREVIOUS INSURER. HOPE TO INSURE WITH AXA NEXT YEAR.

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello Gwendoline,

Thank you for taking the time to leave your feedback.

It is great to hear that you found our online system easy to navigate and use.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

8 years ago

Axa helpful and affordable

The Guy, Conor whom i dealt with was very efficient and helpful. He explained everything well and answered any questions i asked.

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service efficient and the member of staff helpful and everything was well explained.

We look forward to providing great customer service for years to come.

Kind Regards

Aideen

Trusted Customer

Feefo Verified

Carrickfergus

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Exellent

reps were very friendly,

Trusted Customer

Feefo Verified

Hillsborough, Northern Ireland

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good TV advert. Prompt service

I am a new customer so cannot really give my opinion, but good so far except I am still waiting for my paper documents. Online is no good as my printer isn't working.. I need them to road tax my car...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Shirley

Thank you for taking the time to leave your feedback.

I am sorry that you have not yet received your insurance document I have sent a temporary certificate for you to tax your vehicle whilst we are still waiting on Proof of your No Claims Bonus.

If you can request this document from your most recent insurance company previous this should include any other companies you may have been with.

If you need any assistance please feel free to call Axa Direct on 03458 28 28 22.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Good service

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

Kind Regards

Aideen

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