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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,886 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very good

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Christine,

Thank you for taking the time to leave your feedback.

I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Wonderful

100% good

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Tadas,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service to be wonderful and we got you a great deal for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA- Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

very good

very good and very helpful

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Robert,

Thank you for taking the time to leave your feedback.

I am pleased to hear that the staff member was very helpful and able to provide you with good customer service.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA- Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Impressive

From my first phone call I was very impressed with the way I was spoken too and the way they dealt with my requests. Also value for money

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your kind review.

It is great to hear you found the customer service advisors to be impressive and they were professional in dealing with your queries. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

Thank you for choosing to insure your car with AXA and we look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Advisor very competent and friendly and competitive quote

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Gordon,

Thank you for taking the time to leave your feedback.

I am pleased to hear that our staff member was very friendly and able to assist you in getting your car insurance sorted.

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Hannah

Axa- Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Renewal of car insurance

The agent was polite and efficient but didn't know full details of breakdown service

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Estelle,

Thank you for your feedback.

It is great to hear you found the agent efficient and polite, and if you have any questions regarding our breakdown service, please don't hesitate to contact us.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards

Hannah

Axa - Feefo Team

Trusted Customer

Feefo Verified

Newtownabbey

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good insurer to deal with

Pleasant helpful staff willing to resolve a problem

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Jim,

We appreciate the time you have taken to leave your feedback.

I am pleased to hear that our staff member was really helpful and able to assist you with your car insurance.

We look forward to providing great customer service for years to come.

Kind Regards

Hannah

Axa - Feefo Team

Trusted Customer

Feefo Verified

Claudy

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent

Very well mannered & attentive.not to long of a waiting time on phone unlike other companies I hope AXA look after their staff as good as their customers

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Devon,

We appreciate the time you have taken to leave your feedback.

It is great to hear you found the staff member to be well mannered and attentive.

We are delighted that you chose to insurer your Home with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Hannah

Axa - Feefo Team

Trusted Customer

Feefo Verified

Newtownabbey

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very efficient from the quotation to the almost immediate call back response and booking.

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Donna,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service very efficient.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Hannah

Axa- Feefo Team

Trusted Customer

Feefo Verified

Lisbellaw

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

They dropped my insurance well this year

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Graeme,

Thank you for leaving your feedback, we really appreciate it.

At AXA we do our best to ensure that all customer get the best price.

We really appreciate your business, and would like to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards

Hannah

Axa - Feefo Team

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