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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,165 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

swift and courtious

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello David,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service efficient and the member of staff courteous and everything was well explained.

We really appreciate your business and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo team

Trusted Customer

Feefo Verified

8 years ago

Too dear

Don’t put insurance prices higher every year.

Stacie

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs.

The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Yes

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Disaster

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Thomas,

Thank you for taking the time to leave your feedback.

I have attempted to contact you by telephone to discuss your policy, I am sorry to hear of your recent problems with our renewal process, and I can confirm your documents have been issued by post.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I recomendet axa

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Egle,

Thank you for taking the time to leave your feedback.

It is great to hear you would recommend Axa, we value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

First rate

Excellent customer service

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Harold,

Thank you for taking the time to leave your feedback.

It is great to hear you felt the customer service was excellent. We do our best to ensure we offer the best customer service to all our customers.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

The staff was very helpful and very friendly in your newtownabbey branch. Was disappointed to hear leanna had left as she was extremely helpful last year. When renewing my policy I also got extra...

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Gerald,

Thank you for taking the time to leave your feedback.

It is great to hear such positive feedback and that you value the local branch service. We value your loyalty to Axa Direct and look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

can't get speaking to local branch.

Tried to speak to my local branch as I like dealing with a particular agent who organises my car insurance every year. Phoned several times to no avail.

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Leslie,

Thank you for taking the time to leave your feedback.

At Axa we try to ensure that all customers are dealt with efficiently so when your local office busy there is someone else available to offer you assistance with any queries you may have.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Perfect telephone manners excellent service

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello June

Thank you for taking the time to leave your feedback.

It is great to hear you found the service excellent, we value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Easy Peasy .

Everything was straightforward I renewed my car insurance in a matter of minutes no problems .

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Shazza,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service straightforward and we were able to get your insurance needs sorted for another year.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

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