When I telephoned the company to renew my insurance the lady I spoke to was very friendly and helpful.
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello,
Thank you for leaving your feedback, we really appreciate it.
It is great to hear you found the customer service advisor on the phone to be friendly and helpful.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Jennifer
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
I have just taken insurance out and the phone service was very easy and friendly.
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Angela,
Thank you for taking the time to leave your feedback.
It is great to hear you found our customer service over the telephone to be efficient and friendly.
I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs. We look forward to providing you with excellent customer service for years to come.
Kind Regards
Jennifer
AXA - Feefo Team
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
satisfied
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Thomas,
Thank you for taking the time to leave your feedback.
We look forward to providing great customer service for years to come
.Kind Regards
Jennifer
AXA - Feefo Team
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
terrible
very very poor online service
Stacie
AXA Insurance - Northern Ireland
8 years ago
Hello Elizabeth,
Thank you for taking the time to leave your feedback.
I can see from our records you had difficulty using the on line service as this was linked to an old account you had with Axa.
This link has since been removed and I have resent the login email for you, this may be received in your junk inbox of your email.
We value your custom and look forward to providing great customer service for years to come.
Kind Regards
Stacie
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Trusted Customer
Feefo Verified
8 years ago
Good value for money
Yes I would recommend AXA products
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello,
Thank you for taking the time to leave your feedback.
I am pleased to hear that we where able to get you a great deal for Home insurance and we are delighted to hear you would recommend AXA to others.
We really appreciate your business and look forward to providing you with great customer service for years to come.
Kind Regards
Jennifer
AXA - Feefo team
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Helpful and friendly
MARTINA in ballymena branch very helpful and friendly service
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Katrina,
Thank you for leaving your feedback, we really appreciate it.
I am happy to hear that you found our advisor to be friendly and helpful when sorting out your home insurance. I will make sure to pass you kind words on to Martina and her team.
We are delighted you have decided to insure your home with AXA and we look forward to providing you with excellent customer service for years to come.
Kind Regards
Jennifer
AXA - Feefo team
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Trusted Customer
Feefo Verified
Srabane
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Efficient and prompt service on the telephone.
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Very helpful, friendly service
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Jennifer,
Thank you for leaving your feedback, we really appreciate it.
Its great to hear that you found our advisor to be friendly and helpful while getting you a great deal for your car insurance.
We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.
Kind Regards
Jennifer
AXA - Feefo Team
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Straight forward and quick. Fully informed of policy cover
I found the representative very polite and informative. My policy was up for renewal and she reviewed to see if any reductions could be applied maintaining my current level of cover.
She was very...
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Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Ryan,
Thank you for taking the time to leave your feedback
It is great to hear you found our customer advisor to be polite and she was able to answer all your questions in order to get you the best deal for your insurance needs as well as keeping the cover you needed.
We really appreciate your business and look forward to providing you with great customer service for years to come.
Kind Regards
JenniferAXA - Feefo team
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
swift and courtious
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello David,
Thank you for taking the time to leave your feedback.
I am pleased to hear you found the service efficient and the member of staff courteous and everything was well explained.
We really appreciate your business and look forward to providing you with great customer service for years to come.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.