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AXA Business Insurance Reviews

Rated
Excellent
Service
4.6
/5

5

4

3

2

1

1,024

186

38

17

47

1,312

ratings over the past year

Displaying all 18,867 reviews
Trusted Customer
1 day ago
Date of purchase: 12/06/2025
Very straight forward
Very straight forward to complete
NS
Nigel Scott
Durham
1 day ago
Date of purchase: 14/06/2025
What Nigel Scott said about AXA Business Insurance:
Disappointed Long-Term Customer – Loyalty Means Nothing
Disappointed Long-Term Customer – Loyalty Means Nothing I've been with AXA for several years, holding both a motor and business insurance policy. Despite my loyalty and the fact that I've never made...

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Shiobhian
AXA Business Insurance
21 hours ago
Good Morning Nigel, Thank you for your feedback, which is very important to us. I'm so sorry that you are not happy with your renewal offer for your Business Insurance policy this year. I really appreciate you taking time out of your day today to discuss your feedback and as discussed I have logged your feedback as an Expression of Dissatisfaction in relation to the price increase. If you require any assistance, please contact us on 0330 159 1508, our opening times are Monday to Friday, 8am to 6pm. You can also log into your online account to view, amend or download your policy documents. Have a lovely day. Kind Regards, Shiobhian Customer Operations Team AXA Commercial Direct
EA
Erhan Ali
1 day ago
Date of purchase: 15/06/2025
What Erhan Ali said about AXA Business Insurance:
Good service
Trusted Customer
1 day ago
Date of purchase: 14/06/2025
Good company
No hassle
WK
William Kerr
Helensburgh
2 days ago
Date of purchase: 14/06/2025
What William Kerr said about AXA Business Insurance:
Great company ad great prices
It was so easy to set up and most of all the cost is excellent value for the money. The service was great and quick. I will be telling my friends to give you a a chance for their own insurance
WM
William McDonnell
Margate
2 days ago
Date of purchase: 10/06/2025
What William McDonnell said about AXA Business Insurance:
You have renewed my policy and I tried to pay and rejected my payment due to not agreeing my cards details and have asked them to ring me so I can pay
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Shiobhian
AXA Business Insurance
22 hours ago
Good Morning William, Thank you for your feedback, which is valuable to us. I'm so sorry there were issues with the card payment for renewal, however I can see that you have since phoned into our office and made payment using an updated card. If you have any questions, please contact us on 0330 159 1508, our opening times are Monday to Friday, 8am to 6pm. You can also log into your online account to view, amend or download your policy documents. Have a lovely day. Kind Regards, Shiobhian Customer Operations Team AXA Commercial Direct
AC
Andrew Cope
Saundersfoot
2 days ago
Date of purchase: 12/06/2025
What Andrew Cope said about AXA Business Insurance:
Pub lia renewal
Made easy by very informative agent
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Shiobhian
AXA Business Insurance
21 hours ago
Good Morning Andrew, Thank you for your feedback, which is very important to us. I'm delighted to hear that Cheryl made taking out your new policy easy. It's the service we strive to deliver. I'll pass on your kind feedback to Cheryl and her manager, which I'm sure they will be delighted to hear. If you require any assistance, please contact us on 0330 159 1508, our opening times are Monday to Friday, 8am to 6pm. You can also log into your online account to view, amend or download your policy documents. Have a lovely day. Kind Regards, Shiobhian Customer Operations Team AXA Commercial Direct
Trusted Customer
4 days ago
Date of purchase: 08/06/2025
So far so good Just stay with you
Trusted Customer
4 days ago
Date of purchase: 02/06/2025
A fast and easy experience
Very quick and easy.
AC
Andrew Chequer
swindon
4 days ago
Date of purchase: 08/06/2025
What Andrew Chequer said about AXA Business Insurance:
very good service
About AXA Business Insurance
At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people. And if your business insurance needs are more complex - we can help with that too. We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance. AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies. AXA is a successful global company. And with over 95 million customers worldwide, it’s widely viewed as a world leader in financial protection.
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Cuprum Building, 480 Argyle Street, Glasgow, Lanarkshire, G2 8NH, United Kingdom
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About AXA Business Insurance
At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people. And if your business insurance needs are more complex - we can help with that too. We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance. AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies. AXA is a successful global company. And with over 95 million customers worldwide, it’s widely viewed as a world leader in financial protection.