How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Business Insurance Reviews

Displaying all 18,934 reviews

Trusted Customer

11 years ago

Date of purchase: 07/04/2014

including your telephone support

See full customer review

Trusted Customer

11 years ago

Date of purchase: 07/04/2014

Having spoken to other insurance companies its always nice to talk to AXA. The guys…

Having spoken to other insurance companies its always nice to talk to AXA. The guys are helpful ,quick and always Willing to spend time to explain things So a big thanks to *Personal details removed...

Read all

See full customer review

Trusted Customer

11 years ago

Date of purchase: 07/04/2014

The web site and the quote links from my email to your web site was…

The web site and the quote links from my email to your web site was really poor. The telephone number on your web site was going to some other company.

AXA Business Insurance

11 years ago

Thank you for taking the time to leave feedback. I apologise that your experience did not meet the high standards we expect. I understand my colleague, Chris, has been in touch to fully understand your experience and make sure you are registered for your online account. This will allow you to access the links in your email. As you have confirmed that the telephone number you called was the correct number, we are investigating the connection issue you experienced further – thank you for bringing this to our attention. If there is anything else we can help with, please get in touch. Many thanks, Leanne AXA Business Insurance

See full customer review

Trusted Customer

11 years ago

Date of purchase: 06/04/2014

Purchased the insurance yesterday, very easy to use website and no annoying phone calls in…

Purchased the insurance yesterday, very easy to use website and no annoying phone calls in the middle of the transaction 'to see if I needed any help' as some of your competitors do!!

AXA Business Insurance

11 years ago

Thanks for leaving your feedback! We're thrilled you found our website easy to use and we are always here if you do ever need any help! Many thanks, Leanne AXA Business Insurance

See full customer review

Trusted Customer

11 years ago

Date of purchase: 06/04/2014

Easy to get it

See full customer review

Trusted Customer

11 years ago

Date of purchase: 06/04/2014

Everyone I spoke to was extremely helpful!

See full customer review

Trusted Customer

11 years ago

Date of purchase: 06/04/2014

easy website to use and speedy transaction.

See full customer review

Trusted Customer

11 years ago

Date of purchase: 06/04/2014

Good website and easy to use

See full customer review

Trusted Customer

11 years ago

Date of purchase: 31/03/2014

no problems good service thanks

See full customer review

Trusted Customer

11 years ago

Date of purchase: 06/04/2014

Everything was fine, and the on line forms straightforward.

See full customer review

Not received a review invite?

About AXA Business Insurance

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people. And if your business insurance needs are more complex - we can help with that too. We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance. AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies. AXA is a successful global company. And with over 95 million customers worldwide, it’s widely viewed as a world leader in financial protection.

Read all

0141 245 4376

Cuprum Building, 480 Argyle Street, Glasgow, Lanarkshire, G2 8NH, United Kingdom