Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
North Wales
10 years ago
What Trusted Customer said about Alton Towers Holidays:
I love Alton Towers
It was good, could have been a bit simpler knowing where discounts were taken off. But all is good apart from that
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
I had a few queries and needed some extras which couldn't be booked online. The call was friendly and helpful and I received a call back exactly when arranged so I didn't need to go through all the...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
not easy!
Found the web site difficult to navigate and not as much info on things like restaurants,rooms etc as I would like.
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Trusted Customer
Feefo Verified
Somerset
10 years ago
What Trusted Customer said about Alton Towers Holidays:
New booking website much improved!
The new website is much better and has clearly been optimised for mobile use, as that is how I booked, it was simple and seamless!
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Trusted Customer
Feefo Verified
10 years ago
Fast and easy. More info and photos needed for hotel rooms etc
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Excellent reservation process
Very friendly staff make the reservation process very simple.
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Trusted Customer
Feefo Verified
10 years ago
Bad service
The booking service was so bad that I had to cancel my booking, ring up again and rebook the same dates and hotel with another customer service representative who understood that Merlin Pass holders...
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Trusted Customer
Feefo Verified
10 years ago
Booking didn't go through on website when I had entered my card details. I had to leave my phone number & was contacted the next day to confirm my reservation over the phone & check money hadn't been...
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Trusted Customer
Feefo Verified
10 years ago
It's not a very user-friendly website - slightly unclear what park and waterpark tickets/days are being booked along with the hotel reservation. It's also a bit unclear whether special offers have...
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Trusted Customer
Feefo Verified
10 years ago
Fine
It was fine, however I find the website a bit difficult to navigate, it should be a bit more straight forward
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
