Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
leeds
10 years ago
What Trusted Customer said about Alton Towers Holidays:
very expensive for what you get
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
would have been nice to confirm 'free tickets' can be used at anytime.
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Ms
Would have liked to get through to someone quicker rather than constantly pushing various numbers
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Trusted Customer
Feefo Verified
Surrey
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Alton Towers weekend break
Great booking experience online and great customer service from the hotel
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
The website was shocking, I had to try lots of times to make the booking. Not at all user friendly. The website was always great in previous years when I booked
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Very good
Very easy and efficient to use
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
I am extremely disappointed with the service. I have a Merlin Annual Pass and was told that the team could not process any discounts to enable me to get 20% off hotel booking or extras. I now have...
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Trusted Customer
Feefo Verified
10 years ago
Problems paying
I found the website tricky to use-park tickets are confusing. I also spent three days trying to pay as my payments didn't go through using first a Mastercard and then a debit card. I tried Livechat...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Pay full price up front
Shame you can't pay a deposit on bookings to give you chance to spread the cost especially as booking is 9 months away. But other than that easy to use
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Trusted Customer
Feefo Verified
10 years ago
Self explanatory, easy, clear as to what you were buying and informative as to all options available
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
