Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
10 years ago
Very slow customer service by booking team but on 3 occasions i called the computers were on a go slow and kept freezing. In the end they had to call me back which then ended up in me loosing out on...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy and quick
The website was easy to navigate, but the prices kept changing in a matter of hours for the same deal?!? Once i got the original deal i had seen, it was really quick and simple.
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Trusted Customer
Feefo Verified
10 years ago
Short Holiday booking
Quick and easy
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Trusted Customer
Feefo Verified
Kirkcaldy
10 years ago
What Trusted Customer said about Alton Towers Holidays:
We wanted to book online, and while it was easy to select the required dates and room type, everytime we tried to enter credit card details, the payment screen would crash. We enquired by phone as to...
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Trusted Customer
Feefo Verified
Nottinghamshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
The process was very simple and the online chat was great!!
Also I got a call from the team who advised me there was a live show on my half term weekend and i was eligible for free tickets which i...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Old one great - new one horrendous
The old way to book was fantastic but I've since tried to book on the new system you can't input discount codes get passed around when trying to ring and when you do finally get through they give you...
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Trusted Customer
Feefo Verified
Lincoln
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Stay
Excellent and easy to use and excellent service over the phone
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Trusted Customer
Feefo Verified
London
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Pleasant and easy
I was not sure how to go about booking a short break, the website was very confusing and i called through to customer services and they were very helpful and i was able to book my short holiday and...
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Trusted Customer
Feefo Verified
London
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Back again.
Booking was easy, slightly disappointed as u can't do half and half payment anymore. But my two children love alton towers so booked again see u in September.
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Trusted Customer
Feefo Verified
10 years ago
very easy to book online
Took less than four minutes to pick where we want to stay and book
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
