Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
10 years ago
Staff need to know what they are selling. Stop charging 13p per minute for inquiries and sales !
Staff very polite and friendly but gave me wrong information about accommodation twice. Their knowledge was very sketchy. I was told lodges sleep 5 adults then told they only sleep 4. Then found out...
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Trusted Customer
Feefo Verified
Greenhithe
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Excellent service
Telephone operators all very helpful and knowledgeable and try to give you a taylored and individual stay.
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Trusted Customer
Feefo Verified
10 years ago
easy booking
easy booking - very polite and helpful staff on phone
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Trusted Customer
Feefo Verified
Wolverhampton
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Great little getaway but only fault if any was some parents need to control young kids outside hotel rooms
Easy and straight forward
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Trusted Customer
Feefo Verified
Doncaster
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Good but confusing
It can be a little complicated to figure out and needs to give more information in regards to certain things.
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Trusted Customer
Feefo Verified
10 years ago
Ok
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Trusted Customer
Feefo Verified
10 years ago
b orris on the phone was so polite and helpful.
its looks fantastic we cannot wait to come and have some quality family time .
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Trusted Customer
Feefo Verified
Hull
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Confusing and hard work to get best price
Not very clear on offers/packages available. Like many customers, I'm fairly flexible as to when I come for a break and prices/offers will often determine the dates of my visit. What would be good is...
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Trusted Customer
Feefo Verified
London
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Quick and easy
Very simple to use. Everything is explained in detail.
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Trusted Customer
Feefo Verified
Wolverhampton
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Okay but more complex then it used to be
It was relatively clear, however there is no space (which there previously had been) to put in discount codes e.g. SUN50 which I would have liked to be able to use. If that was on the system it...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
