Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
10 years ago
Trouble free online booking
Was able to make a hotel reservation for enchanted village lodge without any trouble online. Gave me an option to add extras but I will book those separately nearer the time.
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Trusted Customer
Feefo Verified
10 years ago
The booking process is awkward - It's not ideal
I thought it was a little awkward to use. When it says choose your package you're given limited options which means it's difficult to choose what is actually best for your family/party. I had to try...
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Trusted Customer
Feefo Verified
Worcestershire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Extremely poor service
Extremely poor service not to mention frustrating! I was given a Reference No: [961064] and told to call 0871 222 1100 to book a room and receive a discount due to the cleanliness of the room when I...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Very friendly and helpful person I spoke to.
Easy to contact & call was answered quickly.
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Ps
Spot on.
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Trusted Customer
Feefo Verified
10 years ago
Not that easy changing dates to compare prices on different days. But not bad
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Trusted Customer
Feefo Verified
Carlisle
10 years ago
What Trusted Customer said about Alton Towers Holidays:
A brilliant short break.
A hassle free service. Would recommend. Hotel was excellent and the park is so clean and well ran. All the staff are so friendly and helpful. My daughter and I had a great time and will definitely be...
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Trusted Customer
Feefo Verified
Bolton
10 years ago
What Trusted Customer said about Alton Towers Holidays:
The member of staff made us very excited about going when he gave all the little details about the accommodation.
The member of staff made us feel very excited about going when he gave us all the little details about the accommodation.
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Trusted Customer
Feefo Verified
10 years ago
Wonderful Service
Olympia couldn't have been more helpful. I was not sure what the best option was for booking a second night in the Enchanted Village and she was informed, polite, helpful and seemed genuinely...
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Trusted Customer
Feefo Verified
Farnham
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
